In this Role, Your Responsibilities Will Be:

• Provides leadership to a team of Inside Sales Engineers to meet stated Sales goals for the group. Build an encouraging environment that helps employees achieve their goals. Provide guidance and mentorship to drive sales growth. Foster effective communication between Inside and Outside sales teams. Collaborate with America Sales and Marketing on sales initiatives.

• Develops processes for the effective delivery of customer support. This can include actively looking for chances to build relationships within the team and resolving customer support issues together with collaborators, partners, and team members.

• Assures accurate and timely response to field sales and customers regarding orders, quotations, and other customer related activities.

• Promotes effective selling behaviors and ensures the development of customer relations

• Coordinates workloads, develops strategies, and implements plans to support both the customer’s needs and Emerson’s objectives

• Maintains up-to-date measures that support timely and accurate customer service and sales growth

• Passionate about encouraging a successful team environment through team building and individual development and recognition.

Who You Are:

You gain insight into customer needs to find opportunities that benefit the customer. You provide direct and actionable feedback. You consistently use multiple methods to develop others. You create a positive and motivating environment. You provide calmness and productivity, even when things are unclear.

For This Role, You Will Need:

• B.S. in Engineering or Technical discipline

• Minimum of six (6) years experience in a related field

• Strong communication skills, both written and verbal

• Strong business insight, with the ability to work both independently and collaboratively

Preferred Qualifications that Set You Apart:

• Experience managing direct reports

• Proven track record and successful history of achieving goals and sales targets

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.