Job Description:

If you're looking to take the next step in your professional journey, we invite you to apply for the Inside Sales Engineer position and you will become part of our Sales team.

As Inside Sales Engineer in our office in Warsaw, Poland you will be responsible for sales support activities to achieve the agreed Sales, Bookings, Gross Profit and strategic targets for the agreed product lines and services.

Let's Go, together! We offer a dynamic environment where individual contributions and inventions are valued and provide opportunities for training and self-development.

In this Role, Your Responsibilities Will Be:

• Respond to incoming customer inquiries via e-mail and telephone, acting as the primary internal point of contact for technical clarifications.

• Analyze process data and perform technical sizing of control valves using specialized software, ensuring the selection of optimal solutions (sliding stem or rotary) based on fluid dynamics, material compatibility, and severe service requirements (cavitation, noise, etc.)

• Troubleshoot technical inquiries and ensure compliance with industry standards (PED, NACE, API), proposing alternative engineering solutions when standard products do not meet specific customer needs or process conditions

• Prepare and submit high-quality technical and commercial proposals in a timely manner, ensuring accuracy in pricing, lead times, and scope of supply

• Negotiate standard commercial terms (within agreed Delegation of Authority) and follow up on open quotations to maximize conversion rates.

• Support Outside Sales Engineers by providing technical expertise, preparing background data for negotiations, and handling administrative sales tasks Maintain a quotation and order tasks list in the associated tools like CRM, etc.

• Maintain correspondence visibility for any arrangements & agreements as well as information exchanged related quotation, order and service activities by utilizing a cloud storage system like OCM and any other, if applicable.

• Oversee, ensure and personally support the execution of contractual terms committed to customers in all business transactions.

• Continuously drive the improvement of customer satisfaction by understanding, communicating and executing solutions to their needs.

• Maintain and continuously develop high level of products and technologies knowledge required to perform the job.

• Ensure that all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures and escalate any concerns or questions to the local Gatekeeper.

Who You Are:

You are detail-oriented and organized, able to prioritize effectively in a high-volume, fast-paced environment. You communicate complex technical concepts clearly to diverse audiences (from procurement to engineers). You act as a reliable technical advisor, building customer trust through responsiveness, accuracy, and problem-solving skills.

For This Role, You Will Need:

• Minimum 2+ years of experience in Inside Sales related positions
• Engineering degree or comparable technical education
• Strong proficiency in Office Package and Microsoft Excel for data analysis and reporting
• Excellent verbal and written communication skills in Polish. Fluent in English.
• Willingness to travel occasionally in the region and internationally (a few times a year)

Preferred Qualifications That Set You Apart:

• Industry Experience: Prior experience with industrial valves, instrumentation, or working within industries like Oil & Gas, Chemical, or Power.
• Cross-functional Collaboration: Proven ability to navigate complex internal structures to get answers from factories, supply chain, or engineering teams to solve customer issues.
• Technical Curiosity: A genuine interest in understanding the physics behind the product (fluid mechanics) rather than just processing part numbers
• Digital Savviness: Familiarity with CRM systems and engineering sizing tools.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.