Job Summary:

The Business Analyst will support the Global PMO Digital Process Execution (DPX) programs, including the Integrated Process Management System (iPMS) and Jama Connect along with other digital process and customer experience tools. They will assist Product Managers with discovery, documenting requirements, and translating business objectives into actionable software product features. The role includes supporting roadmap and backlog management, delivery execution, and cross-team collaboration. Additionally, the analyst will conduct data research and analysis and create documentation to optimize product value and alignment with strategic goals.

• Support Product Discovery & Requirements Gathering

• Document and organize business and technical requirements gathered during discovery and from user feedback and enhancement requests.

• Support Digital Tool Product Managers lay the groundwork for the development of epics and features.

• Support translating product objectives into detailed documentation, visual models, data analysis, and business use case articulation for design and architecture workshops.

• Conduct data research to support productivity improvements and Quantified Business Benefit calculations to justify the development and prioritization of new features, ensuring alignment with the product roadmap.

• Collaborate with Product Manager, Program Manager, business leads, and others on the development of Design mockups / prototypes and use case scenarios.

• Develop and review features and user stories under the guidance of the Product Manager and in collaboration with other product stakeholders.

• Support Roadmap & Backlog Management

• Assist in maintaining the product roadmap and backlog under guidance from the Product Manager.

• Break down epics into detailed features and user stories; ensure clarity and completeness of requirements working with Product Manager, business leads, and other stakeholders.

• Support Delivery & Execution

• Closely work with Product Manager, Enterprise IT, and development teams to ensure timely delivery of product features and enhancements.

• Track Sprint goals and progress against milestones and escalate risks or issues to the Product Manager as needed.

• Assist with QA and business user acceptance testing and validation of delivered functionality.

• Support development of user documentation and/or training materials.

• Support Product Performance & Continuous Improvement

• Develop and document a comprehensive understanding of system data architecture and integrations, encompassing both business and IT perspectives. This includes not only how data is queried or analyzed as a Data Analyst, but also how it is structured, integrated, governed, and utilized across digital tools to support business objectives and technical operations.

• Develop metrics and tools and work with business leads and implementation stakeholders in capturing product performance, usage, and adoption to identify areas for enhancement.

• Support the program leadership team in developing documentation, data analysis, and post-launch research to evaluate the performance, business impact, and cost-benefit of released features, and to identify opportunities for enhancement and optimization. Contribute to post-implementation reviews and ongoing product optimization.

• Review new software releases, user feedback, and enhancement requests; validate their relevance for DPX tools’ use cases; and support Product Managers with impact analysis, recommendations, and adoption considerations.

• Support digital tool change advisory board meetings and stakeholder change evaluation and testing.

WHO YOU ARE:

You are an analytical thinker with a passion for digital innovation and process improvement. You thrive in collaborative environments, working seamlessly with stakeholders from technical and business backgrounds. Detail-oriented and curious, you approach challenges with a problem-solving mindset and a drive to translate complex business needs into clear, actionable solutions. Adaptable and proactive, you embrace change and take initiative, making data-driven decisions to enhance product value. Your communication skills allow you to distill technical concepts for diverse audiences, and your organization skills help you manage priorities in a fast-paced setting.

Required Education, Experience & Skills:

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field.

• Two to four years of experience in Project Management or other adjacent functions.

• Experience working in cross-functional teams with both business and IT stakeholders.

• Experience or strong interest in digital transformation, software development & configuration, and/or data analysis.

• Strong analytical, organizational, and problem-solving skills.

• Excellent written and verbal communication skills.

Preferred Education, Experience & Skills:

• Familiarity with Agile methodologies, product roadmaps, user stories, and backlog management tools such as Azure DevOps.

• Experience in user experience/user interface design, software testing, or working with design teams.

• Knowledge of enterprise systems such as Oracle and other Emerson/FCV software platforms.

• Experience with Global Project Management Office (PMO) tools and processes.

• Familiarity with change management practices and tools.