PRINCIPLE JOB RESPONSIBILITIES

• Acquire and maintain knowledge of Emerson Products (mainly DeltaV).

• Network engineering such as virtualization of our customers’ infrastructure.

• Provide active on-site and remote service and maintenance to our customers, situated in North, East and West of Netherlands.

• Supervise, actively install and maintain products, new systems, and system extensions by our customers.

• Participate in emergency on-call service on shift basis (after 1 year on the job).

• Investigate and report system related customer disruptions and questions; solve the problem and provide or recommend a solution.

• Coordinate repairs and regular spare parts for customers.

• Provide the necessary information to allow administrative follow-up and order handling.

• Communicate effectively with local and international colleagues to assure professional business relationships with our customers.

• Stay up to date with administration related to your customer visits.

• Train customers on how to deal with maintenance issues as needed.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Fluent in Dutch and English language, fluent.

• Graduate or Engineering degree with technical direction or equivalent through experience.

• Good communication skills.

• Ability to work well in a team as well as independently.

• Strong problem-solving capability.

• Knowledge of Emerson Process Management Systems products, applications and underlying technology is a preference.

• Able to adapt to last‑minute changes in planning.

• A preferred background in a similar function for three years as junior service and start-up engineer

Who you are

You are self-motivated and independent, passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.

Preferred Qualifications that Set You Apart:

• Productive and open minded; problem solving skills.
• People person, high interpersonal skills, relationship builder, networker.
• Comfortable with change and able to succeed in contexts of uncertainty.
• Ability to handle conflict and deal with complexity.

Our Offer to You

By joining Emerson as a Service Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plenty of opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.