In This Role, Your Responsibilities Will Be:-
Installation and performance verification of semiconductor/bio/Marine manufacturing equipment
On-site setup and troubleshooting support
Collaboration with customers and support for technical documentation

• Execute and manage key service order processes to help achieve revenue goals.

• Input and manage customer data in the CRM system.

• Identify and lead process improvement initiatives for greater service efficiency.

• Support team members during customer site visits, including inspections, equipment repairs, and replacement of consumables.

Who You Are:-
You are responsible for sales, fulfilling customer needs, and promoting the company’s image and products.

• Ensures accountability: Holding self and others accountable to meet commitments.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Customer focus: Building strong customer relationships and delivering customer-centric solutions.

• Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
  For This Role, You Will Need:-
  Bachelor’s degree or higher in a relevant engineering field (Mechanical, Electrical/Electronics, Materials, New Materials, etc.

• Minimum of 3 years of experience (preferred: Field Service Engineer or equipment engineer background)

• Candidates with experience in semiconductor equipment installation and maintenance are welcome

• Basic English proficiency required (ability to participate in overseas training programs)

• Strong problem‑solving skills and effective communication abilities

Preferred Qualifications:- Experience working for a global semiconductor/marine equipment manufacturer

• CAD Experience
  Our Culture & Commitment to You:
  At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.