• Review incoming orders (commercial and technical) according to established guidelines
• Check order specifications, prices and other information are correct, confirm the acceptance of the order
• Check through the website whether the customer's Screening is approved
• Release orders (commercial and technical) according to established guidelines
• Release order lines according to the order process
• Submit requests for engineering and/or new part numbers
• Co-ordinate/liaise with Sales offices, factories, and internal functions to resolve problems associated with customer orders
• Provide timely response to order enquiries
• Assume role of product detailing coordinator for large project orders
• Embrace new process and software initiatives implemented in Order Management Department
• Escalating outstanding issues to supervisors when regular follow-up with the concerned parties do not yield results
• Any other tasks as assigned from time to time

Who You Are:

• Associate’s degree, major in electrical or mechanical engineering
• Knowledge about Control or Safety valves is preferred
• CET-4 or above is preferred
• Proficient in Microsoft Office software

For This Role, You Will Need:

• Strong MS Office skills, good communication skills
• Knowledge about data management and analysis
• Action orientated personality, persistent, flexible to work loaded, work with pressure

Preferred Qualifications that Set You Apart:

• Knowledge about Control Valves is preferred
• Knowledge about project management