At e Bay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At e Bay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Global Fashion Team:

The Global Fashion team is one of e Bay's most vital verticals, generating approximately $10 billion in Gross Merchandise Volume (GMV). Our focus spans key categories such as apparel, sneakers, watches, handbags, and jewelry. We drive initiatives like e Bay’s Authenticity Guarantee, Connected Products, and Certilogo, all aimed at building the future of circular fashion. Our mission is to make sustainable commerce easier and more rewarding for brands, sellers, and customers alike.

Role Overview: Strategy & Business Operations Lead, Fashion

As the Strategy & Biz Ops Lead for Fashion, you will play a pivotal role advancing the success of e Bay’s Global Fashion programs. This is a high-leverage role for someone who can turn ambiguity into a crisp strategy, align senior stakeholders, and drive execution across Category, Product, Marketing, Analytics, and Engineering.

Using AI-enabled capabilities, you will lead work end-to-end—executive narratives and materials, strategic deep dives, and operational cadence—to translate priorities into measurable outcomes. You will report to the Director of Luxury.

What you’ll do

• Set the growth agenda:

Translate leadership priorities into a focused roadmap across jewelry, handbags, watches, sneakers, apparel, and accessories—defining what to win, where to invest, and how success is measured.

• Run the business:

Build and operate the operating rhythm (OKRs, weekly/monthly business reviews, initiative governance, decision logs) that drives clarity, accountability, and speed.

• Lead strategic projects:

Identify the biggest growth constraints (selection, price/value, conversion, seller activation, trust signals), quantify the opportunity, and drive cross-functional plans with clear owners and milestones.

• Drive AI-enabled transformation:

Identify where AI can unlock step-change outcomes (e.g., listing quality/attribute extraction, pricing guidance, personalized merchandising, counterfeit/risk detection, seller support automation), then partner with Product/Data/Eng to pilot, measure, and scale.

• Create executive narratives:

Produce tight, compelling materials for senior leaders—problem statements, options, tradeoffs, recommendations, and clear asks.

• Unblock execution:

Influence across teams, resolve tradeoffs, and ensure follow-through—especially when priorities compete.

What you bring

• Management consulting background:

Proven structured problem solving and executive-ready communication; experience leading complex, cross-functional workstreams from strategy to execution.

• AI experience:

Led or partnered on GenAI/ML initiatives with measurable impact (e.g., automation, model-driven workflows, analytics/decisioning, experimentation, or product features).

• Strong operator and program leader:

Builds operating systems, drives momentum, manages multiple priorities, and closes loops with rigor.

• Analytical horsepower:

Comfortable with messy data; able to synthesize quickly into actionable insights and clear recommendations.

• Executive storytelling:

Able to distill complexity into crisp narratives, decision points, and compelling materials for senior leadership.

• Ecommerce fluency:

Strong understanding of ecommerce/marketplace dynamics; Fashion and/or re-commerce experience is highly desirable.

• I nfluence without authority:

Navigates complex stakeholder environments and drives alignment across Category, Product, Marketing, Analytics, and Engineering.

• Travel:

Willingness to travel up to 30% of the time.

Additional Details

The base pay range for this position is expected in the range below:

$166,000 - $221,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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