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Senior Technical Program Manager

eBay

Senior Technical Program Manager

eBay

Toronto

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

Equity

Parental Leave

Healthcare

401k

Equity

Parental Leave

Required Skills

Technical program management

Engineering execution

System architecture understanding

Cross-functional leadership

At e Bay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role & Team

As a member of the Engineering Excellence team within the Buyer & Community Engineering organization, you will take on a senior, hands-on role. You will collaborate with the Engineering Excellence lead and senior engineering, product, and platform participants to convert engineering strategy into repeatable program actions. The role typically covers large cross-domain programs involving tens to hundreds of engineers. Interaction with senior and executive team members is frequent.

What you will accomplish

Engineering Excellence

Influence, promote, and embody an engineering culture that is passionate about driving continuous, meaningful improvements. These improvements focus on efficiency, execution, and processes. They deliver positive impact that is measurable, repeatable, and sustained.

Dev ergonomics & velocity

Lead initiatives that reduce developer friction (tooling adoption, dev workflow improvements, build time optimization) and that measurably improve engineering velocity. Run pilots, measure impact, and scale successful approaches.

Essential engineering & migrations

Drive essential engineering programs such as critical migrations (API, DB, Apps), mandatory periodic system upgrades, and platform modernization efforts. Coordinate with platform and application teams to remove blockers and complete migrations that unlock long-term velocity gains and reliability.

Technical debt, cleanup & architecture hygiene

Own targeted tech-debt remediation (dead-code cleanup, deprecations) and run architecture workshops and ADRs where deadlines, scope or build ambiguity are slowing teams. Translate architecture outcomes into executable remediation plans.

Program rescue, handling blocking issues & unblocking

Act as the lead unblocking operator for high-risk programs: triage issues, marshal cross-functional resources, run remediation sprints and codify repeatable rescue patterns so problems don’t recur. Maintain and operate blocking lists and critical issue playbooks.

Cross-domain coordination & reviews

Run Engineering Excellence reviews and regular initiative readouts (boulders) that align L1/L2 owners on quality and velocity priorities. Ensure initiative owners track measurable benchmarks and that progress is visible and acted upon.

Measurement & Impact

Define success metrics (velocity, quality, SLO attainment, build/test savings) and own dashboards that show improvement over time. Use data to prioritize engineering-excellence investments and to demonstrate value.

What you will bring

Experience: ~8+ years running technical programs with a strong bias for engineering execution and delivery. Prior work leading reliability, migrations, dev-ergonomics, or similar engineering-excellence programs is strongly preferred.

Technical proficiency: Comfortable reading system builds, understanding technical tradeoffs and dependencies, and owning technically complex remediation or migration work. You will frequently coordinate with architects and senior engineers.

Operational rigor: Demonstrated track record owning incident/alerting improvements, CI/CD/test pipeline improvements, or tech-debt programs with measurable impact.

Cross-functional influence: Able to mobilize engineers, platform teams, SRE, and product partners to deliver cross-domain technical outcomes. Strong judgment in handling blocking issues and collaborating with interested parties.

Data & tooling: Strong with dashboards and analysis (Sheets/Excel, Looker/Tableau, SQL preferred). Familiar with tooling around build systems, CI/CD, test instrumentation, and release tracking (JIRA/Confluence).

Behavioral: Pragmatic, hands-on operator who turns strategy into concrete remediation plans; excellent at execution, follow-through and “say/do” integrity.

Education: BS/MS in CS, Engineering, or equivalent experience preferred.

Additional Details

This job posting relates to an existing vacancy within e Bay.

e Bay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about e Bay's commitment to ensuring digital accessibility.

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About eBay

eBay

eBay

Public

Buy, sell, and discover.

10,001+

Employees

San Jose

Headquarters

Reviews

3.8

5 reviews

Work Life Balance

4.2

Compensation

2.5

Culture

4.0

Career

2.8

Management

3.5

Pros

Good work-life balance

Great culture and environment

Nice colleagues and supportive people

Cons

Limited opportunities for growth

Old technology and systems

Call quotas and difficult customers

Salary Ranges

2,741 data points

Mid/L4

Mid/L4 · Business Analyst, ALDP

1 reports

$178,250

total / year

Base

$155,000

Stock

-

Bonus

-

$178,250

$178,250

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 75%

Negative 25%

Interview Process

1

Application Review

2

Online Assessment (CodeSignal)

3

Technical Phone Screen

4

Technical Interview Rounds

5

Final Review

Common Questions

Coding/Algorithm

Technical Knowledge

Problem Solving

Data Structures