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eBay
eBay

Buy, sell, and discover.

Intern Buyer Experience (f/m/d)

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경력인턴십
위치Kleinmachnow
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게시1주 전
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At e Bay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Intern Buyer Experience & Loyalty (f/m/d)

(as soon as possible, for 6 months, hybrid work model, full-time)

You will be part of the Buyer Experience & Loyalty team within Buyer Engagement in Dreilinden. Our focus is on continuously improving end-to-end experiences for buyers on e Bay, ensuring a seamless, engaging, and trustworthy marketplace journey. This also includes strengthening our loyalty program e Bay Plus. In this role, you will have the opportunity to contribute to innovation and growth in a strategically important area. Our mission is to attract, engage, and retain buyers by continuously enhancing their experience across the platform.

Responsibilities:

  • Work independently with cross-functional teams across the German and global e Bay organization (e.g., customer insights, product, marketing, analytics) to improve key touchpoints along the buyer journey.

  • Analyze customer insights, A/B test results, and key performance metrics to derive actionable recommendations for improving the end-to-end buyer experience.

  • Support the coordination and execution of e Bay Plus campaigns and other initiatives to drive repeat visits, engagement, and retention of Plus members.

  • Conduct user experience teardowns of the e Bay DE platform and benchmark against key competitors to find opportunities to improve CSAT, conversion, and overall buyer trust on the platform.

  • Track roadmap progress, identify dependencies and potential risks early, and support the team in developing solutions.

  • Assist in creating presentations, status updates, and decision-making materials for internal stakeholders and management.

Qualifications:

  • Excellent academic performance (Bachelor’s/Master’s), preferably in business administration, computer science, marketing or a related field.

  • Basic understanding of e-commerce, Product, marketing, and project management.

  • Strong organizational skills and motivation to take ownership and learn in a dynamic, international environment.

  • Excellent communication skills in cross-team stakeholder management.

  • Strong written and verbal presentation skills, along with a structured approach to documentation.

  • Fluent English and very good German skills (at the least C1 level), both written and spoken.

  • Experience with Monday, Figma, Excel, and PowerPoint is a plus.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

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eBay 소개

eBay

eBay

Public

eBay Inc. is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide.

10,001+

직원 수

San Jose

본사 위치

$28.1B

기업 가치

리뷰

10개 리뷰

3.8

10개 리뷰

워라밸

3.2

보상

2.8

문화

4.1

커리어

3.0

경영진

2.7

72%

지인 추천률

장점

Supportive team culture and colleagues

Good benefits and health coverage

Flexible work arrangements

단점

Management issues and lack of direction

Limited career advancement opportunities

Compensation below expectations

연봉 정보

2,735개 데이터

Junior/L3

Senior/L5

Junior/L3 · Product Manager

260개 리포트

$206,932

총 연봉

기본급

$150,529

주식

$36,440

보너스

$19,962

$146,129

$303,004

면접 후기

후기 4개

난이도

3.0

/ 5

소요 기간

14-28주

경험

긍정 0%

보통 75%

부정 25%

면접 과정

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Interview

5

Team Matching

6

Offer

자주 나오는 질문

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience