Seller Scaling Manager at eBay

At e Bay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Job Title: Seller Scaling Manager Role Overview
We are seeking a passionate and commercially minded leader to oversee our B2C scaling function for both newly acquired and established mid-sized e Bay sellers.

The Seller Scaling Manager plays a critical role in driving seller growth and long-term success on e Bay. This role requires a strategic problem solver with strong e-commerce expertise, capable of translating global programs into impactful local execution and delivering measurable outcomes.

You will lead three core scaling programs (Kickstarter, Pro Seller, and Seller Clinics) and manage a local team of Growth Advisors responsible for programmatic seller engagement. You will also partner closely with cross-functional stakeholders locally and globally to align on strategy, share insights, and continuously optimise our scaling approach.

Key Responsibilities Strategy Development & Execution

• Localise and execute global scaling programs to drive growth and success for Australian sellers on e Bay
• Lead, coach, and develop a team of Growth Advisors delivering programmatic account management at scale, including active involvement in hiring and team build-out
• Define, track, and evolve key performance indicators to measure program effectiveness and seller growth
• Identify opportunities to optimise program design, seller journeys, and operational efficiency
• Partner with Category, Finance, GCX, e Bay Live, and Marketing teams to align scaling initiatives with broader business objectives

Cross-Functional Collaboration

• Partner with GCX to successfully onboard and scale newly acquired sellers
• Collaborate with Marketing, Acquisition, Seller Management, and Customer Support teams to identify high-potential sellers and drive their progression through scaling programs
• Work closely with Analytics to generate insights, evaluate performance, and inform strategic decisions
• Share local learnings and best practices with global teams to continuously improve program effectiveness

Performance Monitoring & Reporting

• Monitor seller and program performance against key metrics and growth targets
• Identify performance gaps and implement data-driven improvements
• Deliver regular reporting and actionable insights to senior stakeholders on program outcomes, risks, and opportunities

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)
• 10+ years’ experience in e-commerce, sales, marketing, or business development, ideally in a scaling, growth, or CRM-focused role
• Strong understanding of e Bay’s platform, seller ecosystem, and tools
• Proven experience leading and developing high-performing teams
• Excellent stakeholder management, communication, and influencing skills
• Strong analytical capability with the ability to translate data into actionable insights
• Ability to operate effectively in a fast-paced, cross-functional environment

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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