Reconciliation Operations Analyst

About e Bay

At e Bay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role

As a Reconciliation Operations Analyst at e Bay India, you will ensure the financial integrity of transactions across the e Bay marketplace, payments platforms, third-party processors, and internal systems. You'll be responsible for executing reconciliation processes, identifying mismatches, resolving variances, and collaborating across Finance, Product, and Controlling to maintain a high standard of operational accuracy and compliance.

Responsibilities

• Responsible for daily, weekly, and monthly reconciliations across:
• Payment processors
  • Orders/Buyer-seller payment transactions
  • Settlement files and ledger reports
  • Bank statements
• Monitor transaction failures, mismatches, and exceptions using reconciliation tools and dashboards
• Investigate and resolve unreconciled items or mismatches
• Ensure accurate and quick response to identified variances
• Prepare reconciliation reports with analysis and root cause summaries
• Work collaboratively with internal and external stakeholders
• Maintain SOPs and documentation for audit and compliance
• Participate in UAT testing for new tools or recon logic changes
• Provide feedback to improve reconciliation coverage, speed and accuracy

Qualifications

• Bachelor's degree or equivalent in Accounting, Economics, Finance or equivalent with proven experience in reconciling accounting/payments data for 3+ years
• Broad understanding of accounting flows and reconciliation processes/tools
• Self-motivated, efficient, independent with excellent analytical and problem-solving skills
• Great teammate with the ability to work across multiple offices and time zones in a very diverse setting
• Excellent interpersonal skills that allow you to successfully collaborate with others
• Flexible and willing to function in a constantly changing, demanding environment
• Strong command of Microsoft Excel or Google Sheets (formulas, pivots, VLOOKUP)
• Familiarity with SQL, Tableau or Micro Strategy is a plus

Equal Opportunity

e Bay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about e Bay's commitment to ensuring digital accessibility for people with disabilities.