Job Description:

About the Company:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, Market Watch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

The AI Enablement Business Analyst, Sr. sits within the Global Business Operations (GBO) AI Enablement Team and serves as the critical bridge between business units and the Technology Operations team. This is fundamentally an analyst and advisory role — you will not be building AI solutions directly, but you will be the person who ensures they get built right.

You will own the early lifecycle of every AI use case: from helping submitters articulate their ideas, through scoping and requirements definition, tool and feasibility assessment, and preparing a structured handoff package for the technology team.

This role is central to how the AI Enablement Team scales its impact. You are the quality gate, the process guide, and the solutioning thought partner — all before a single line of code is written.

You will report to the Senior Manager, Data Analytics & Automation

You Will:

• Triage all AI use case submissions, conducting initial completeness reviews and engaging stakeholders to clarify ambiguous or incomplete requests.

• Evaluate submissions for problem clarity, data availability, organizational readiness, and estimated business value to ensure high-potential projects are prioritized.

• Lead stakeholder sessions to define project scope, constraints, and success criteria, resulting in a formal Business Requirements Document (BRD).

• Develop current-state and future-state workflow diagrams and process maps to identify dependencies, integration points, and technical risks.

• Establish measurable benchmarks for every use case, specifically targeting time savings, cost reduction, and qualitative quality improvements.

• Audit existing organizational platforms to determine if a use case can be solved with current tools before proposing new investments.

• Prepare comprehensive documentation packages for Technology Operations and act as the primary bridge between business needs and technical constraints throughout the delivery lifecycle.

• Collaborate on User Acceptance Testing (UAT) criteria to ensure delivered AI solutions meet the original business requirements and success metrics.

• Prepare case summaries and feasibility scores for the Monthly Review Committee, incorporating their feedback into project roadmaps.

• Maintain the use case pipeline tracker and log realized benefits (ROI) to surface insights for Executive Leadership Team (ELT) presentations.

You Have:

• 3+ years of experience as a Business Analyst, Process Analyst, Product Analyst, or equivalent role in a technology-adjacent environment

• Demonstrated experience writing business requirements documents, process maps, user stories, or functional specifications

• Experience working in cross-functional teams that include both business and technology stakeholders

• Hands-on experience with project tracking tools such as Jira and comfort working within established SDLC or agile delivery frameworks

• Experience with at least one AI or automation platform in a professional setting

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Insurance Plans

• Lifestyle programs & Wellness Resources

• Education Benefits

• Family Care Benefits & Caregiving Support

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

Learn more about all our US benefits

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

• Dow Jones
• Global Business Operations

Job Category:

General Management

Union Status:

Non-Union role