About the Team

Our Dasher & Logistics team owns the end-to-end Dasher experience from supply and efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in.

About the Role

As we grow our New Verticals team, we’re looking for a Senior Product Designer to lead our Shopper Experience (How Dashers use our app to shop at grocery and retail stores). Dashers are at the heart of our logistics business, and our design team works hard to simplify millions of drivers’ end-to-end experience, to help them achieve their financial goals through flexibility and stability.

We're building the world's most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. We’ve expanded to support groceries, convenience, pets and other exciting markets, and the Dasher app and underlying logistics platform need to flex to accommodate all their nuances at scale. This brings many compelling and diverse design challenges, with the potential to improve each side of our marketplace - from Dashers, to Consumers, to Merchants. This is a role to help lead the future of shopping at Door Dash.

This role will report into the Head of New Verticals, Shopper Experience Design. The role can be based in San Francisco, Los Angeles, or New York. This is a hybrid role, with 1-2 days a week in-office and some time remote.

You're excited about this opportunity because you will…

• Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers

• Partner with teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace

• Push the creative boundaries of our dasher experiences, that sets a new baseline for visual craft and impact the product will have in the industry

We're excited about you because…

• You are a Product Designer with 5+ years of work experience

• You are all about 0 to 1, and enjoy driving clarity in ambiguous spaces

• You think of yourself as a craftsperson, have a passion for visual design, and usually find yourself sweating over the details

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation:

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay ranges for this position within the United States, including Illinois and Colorado.

I4**$124,400—$183,000 USDI5$148,200—$218,000 USDI6$176,800—$260,000 USD**

About Door Dash

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Door Dash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.