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职位DoorDash

Manager, Executive Social Strategy & Operations Lead

DoorDash

Manager, Executive Social Strategy & Operations Lead

DoorDash

San Francisco, CA; New York, NY; Los Angeles, CA

·

On-site

·

Full-time

·

1mo ago

About the Team

The Corporate Communications team sits within Door Dash’s broader Communications organization and helps tell the story of how Door Dash empowers local economies in more than 40 countries around the world. We manage the company’s corporate and company storytelling, executive visibility, and media engagement while ensuring we are also speaking directly to our merchants, Dashers, and consumers. As Door Dash continues to grow as a global, multi-category, multi-product company, our team ensures that our story reflects our innovation, scale, and impact. We’re a collaborative, high-performing group that values curiosity, good judgment, and clear, creative storytelling.

About the Role

Door Dash is building the next generation of local commerce, including emerging initiatives like agentic commerce, autonomous robotics, and in‑store software. These efforts require a nimble “build in public” mentality to reach and engage with technical talent, the terminally online, policymakers, market observers, and prospective partners. We’re hiring a hybrid operator who can combine executive storytelling, editorial judgment, and distribution craft to help our individual and organizational accounts show up and participate in real-time conversations, primarily on X.

This is not a traditional executive communications role. It is not press-office PR. It is not brand social. It’s a judgment-heavy, social-first role at the intersection of corporate strategy and internet culture focused on influence, credibility, and distribution. Think fight promoter meets growth hacker meets clip merchant.

You’re excited about this opportunity because you will…

  • Provide strategic and tactical counsel to executives on their social media presence, specifically on X.

  • Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to).

  • Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people.

  • Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system.

  • Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap).

  • “Build in public” for emerging initiatives: share progress without over-sharing (partner with Product/Engineering to package demos, milestones, and learnings).

  • Work cross-functionally with Brand Social, Policy, Legal, IR, and Employer Brand to move quickly while staying accurate.

  • Build a learning loop: define what “good” looks like (beyond likes), track outcomes, run post-mortems, and refine strategy.

We’re excited about you because…

  • You have 6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X).

  • You have a proven ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes.

  • You have exceptional writing and editing (you can write like a human, in an executive voice, at speed).

  • You have strong judgment coupled with a high risk tolerance (you understand second-order effects, escalation, and how to operate under public-company constraints).

  • You have deep curiosity about technology and the economy (you are comfortable with finance and policy audiences and technically fluent conversations).

  • You have an operator mindset (you don’t just post, you build a system--formats, pipeline, measurement, and iteration).

  • You’re comfortable pushing back on senior leaders with clarity and good instincts.

  • X is the primary platform. YouTube, Substack, Threads, and LinkedIn are secondary channels.

  • Traditional comms or PR experience is not required.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$136,000—$200,000 USD

About Door Dash

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Door Dash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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关于DoorDash

DoorDash

DoorDash

Public

A food delivery platform that connects customers with local and national businesses.

10,001+

员工数

San Francisco

总部位置

$56B

企业估值

评价

3.3

25条评价

工作生活平衡

3.2

薪酬

3.1

企业文化

2.8

职业发展

2.5

管理层

2.3

45%

推荐给朋友

优点

Flexible scheduling/hours

Good pay/earnings potential

Work at own pace

缺点

Too many dashers/oversaturation

Management issues

Inconsistent earnings/pay

薪资范围

16个数据点

Junior/L3

Mid/L4

Junior/L3 · Associate, Merchant Strategy & Operations

1份报告

$95,177

年薪总额

基本工资

$82,763

股票

-

奖金

-

$95,177

$95,177

面试经验

2次面试

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

常见问题

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Analysis