We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.

• Answer and manage incoming customer phone calls in a professional and timely manner

• Assist in food preparation, including making pizzas, as needed

• Maintain a clean and organized work environment

• Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information

• Collaborate with team members to ensure smooth operations during peak hours

• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency

• Adapt to changing customer needs and business demands with a positive attitude

• Document customer interactions and update relevant records in the company's system

• Participate in ongoing training to improve product knowledge and customer service skills

• Proven experience in customer service or a related field

• Excellent communication skills, both verbal and written

• Strong problem-solving abilities and attention to detail

• Proficiency in basic computer skills and data entry

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Flexible schedule with availability to work on weekends

• Team player with a positive attitude and willingness to learn

• Food handling experience or certification is a plus

• High school diploma or equivalent

All your information will be kept confidential according to EEO guidelines.