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职位Domino's

Store Operations Support Specialist

Domino's

Store Operations Support Specialist

Domino's

New York

·

On-site

·

Full-time

·

1d ago

RESPONSIBILITIES AND DUTIES(80%) Conduct Operations Assessments in all US stores

  • Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
  • Provide hands-on training during the assessment with a positive attitude
  • Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
  • Evaluate all stores in assigned area multiple times per year to meet team objective
  • Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

  • Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
  • Educate marketplace on current and revised standards in a proactive manor
  • Perform calibration visits with the marketplace leaders
  • Assess and share best practices

(5%) Additional Responsibilities

  • Participate in special programs such as Domino’s Pizza Prep School
  • Participate in FBC, Franchisee and Specialist on-boarding
  • Gather and provide specialized data upon request
  • Support the testing and rollout of new innovations or product launches
  • Act as a resource for information to the marketplace

(5%) Administrative

  • Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
  • Utilize store data and provided technology to effectively plan store visits
  • Schedule all travel in the most cost-effective manner
  • Utilize available reports and data to ensure store visits are completed on schedule
  • Facilitate and participate in team and individual meetings
  • Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
  • Experience as a multi-unit supervisor or Operations Trainer preferred
  • Role model operator with history of exceptional evaluation scores
  • Experience coaching and developing team members
  • Proficient in leveraging technology and innovation in stores to drive operational performance
  • Ability to work independently and be results oriented
  • Thorough understanding of Domino’s Pizza standards, policies, and procedures.
  • Appropriate level of computer and technology skills. (Microsoft office)
  • Ability to give and receive constructive feedback and diffuse volatile situations
  • Outstanding communication including verbal, written and presentation skills
  • Strong interpersonal, time management and organizational skills.
  • Effective coaching and motivational skills, professional demeanor
  • Ability to travel 75- 85%, including overnight travel
  • Willingness to work 3-4 weekends per month
  • Recommendation from Franchisee, Director of Corporate operations or equivalent
  • High School Diploma required

Benefits:

  • Paid Holidays and Vacation
  • Medical, Dental & Vision benefits that start on the first day of employment
  • No-cost mental health support for employee and dependents
  • Childcare tuition discounts
  • No-cost fitness, nutrition, and wellness programs
  • Fertility benefits
  • Adoption assistance
  • 401k matching contributions
  • 15% off the purchase price of stock
  • Company bonus

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

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关于Domino's

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

员工数

Ann Arbor

总部位置

$19.5B

企业估值

评价

3.5

10条评价

工作生活平衡

3.8

薪酬

2.2

企业文化

4.1

职业发展

2.8

管理层

2.5

65%

推荐给朋友

优点

Flexible hours/shifts

Friendly staff and coworkers

Supportive team environment

缺点

Low pay

Limited advancement opportunities

Poor management communication

薪资范围

2个数据点

Junior/L3

Junior/L3 · Crew Member

2份报告

-

年薪总额

基本工资

$12

股票

-

奖金

-

面试经验

3次面试

难度

2.7

/ 5

时长

14-28周

录用率

67%

体验

正面 33%

中性 67%

负面 0%

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Orientation

常见问题

Past Experience

Behavioral/STAR

Culture Fit

Customer Service