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Domino's
Domino's

Pizza delivery and takeout chain

Customer Service Representative 7264

직무테크 서포트
경력미들급
위치Central Point
근무오피스 출근
고용정규직
게시1주 전
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The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

  • Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
  • Opening and maintaining customer customer accounts by recording and updating account information
  • Preparing and packaging food products
  • Collecting payment and handing out orders to customers
  • Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
  • Maintaining financial accounts by processes customer adjustments
  • Contributing to team effort by accomplishing related requests as needed

We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:

  • Be 15 years or older
  • Be attentive to detail
  • Be customer oriented, friendly and energetic
  • Have cash management skills
  • Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
  • Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

All your information will be kept confidential according to EEO guidelines.

Pay is $15.05-$17.00 hourly with additional tips.

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Domino's 소개

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

직원 수

Ann Arbor

본사 위치

$19.5B

기업 가치

리뷰

10개 리뷰

3.5

10개 리뷰

워라밸

3.2

보상

2.1

문화

3.8

커리어

2.7

경영진

2.3

65%

지인 추천률

장점

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

단점

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

연봉 정보

2개 데이터

Junior/L3

Intern

Junior/L3 · Delivery Driver

1개 리포트

-

총 연봉

기본급

-

주식

-

보너스

-

면접 후기

후기 2개

난이도

2.5

/ 5

소요 기간

14-28주

합격률

100%

경험

긍정 50%

보통 50%

부정 0%

면접 과정

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

자주 나오는 질문

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling