トレンド企業

Domino's
Domino's

Pizza delivery and takeout chain

Customer Service Representative 7264

職種テクニカルサポート
経験ミドル級
勤務地Central Point
勤務オンサイト
雇用正社員
掲載1週間前
応募する

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

  • Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
  • Opening and maintaining customer customer accounts by recording and updating account information
  • Preparing and packaging food products
  • Collecting payment and handing out orders to customers
  • Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
  • Maintaining financial accounts by processes customer adjustments
  • Contributing to team effort by accomplishing related requests as needed

We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:

  • Be 15 years or older
  • Be attentive to detail
  • Be customer oriented, friendly and energetic
  • Have cash management skills
  • Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
  • Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

All your information will be kept confidential according to EEO guidelines.

Pay is $15.05-$17.00 hourly with additional tips.

閲覧数

0

応募クリック

0

Mock Apply

0

スクラップ

0

Domino'sについて

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

従業員数

Ann Arbor

本社所在地

$19.5B

企業価値

レビュー

10件のレビュー

3.5

10件のレビュー

ワークライフバランス

3.2

報酬

2.1

企業文化

3.8

キャリア

2.7

経営陣

2.3

65%

知人への推奨率

良い点

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

改善点

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

給与レンジ

2件のデータ

Junior/L3

Intern

Junior/L3 · Delivery Driver

1件のレポート

-

年収総額

基本給

-

ストック

-

ボーナス

-

面接レビュー

レビュー2件

難易度

2.5

/ 5

期間

14-28週間

内定率

100%

体験

ポジティブ 50%

普通 50%

ネガティブ 0%

面接プロセス

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

よくある質問

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling