Customer Service Rep(02812) - 1910 E College Ave.

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.

• Greet customers warmly and assist them with their orders and inquiries

• Take phone and in-person orders accurately and efficiently

• Prepare and assemble food items, including making pizzas

• Process cash and card transactions with precision

• Maintain a clean and organized work environment

• Collaborate with team members to ensure smooth operations during busy periods

• Address customer concerns and resolve issues in a professional and empathetic manner

• Adhere to company policies and food safety standards

• Assist with additional tasks as needed to support the team and business operations

• Excellent customer service skills with a friendly and positive attitude

• Strong communication abilities, both verbal and written

• Capability to follow directions and work in a fast-paced environment

• Basic math skills for handling cash transactions

• Ability to multitask and prioritize effectively

• Physical stamina to stand for extended periods and lift up to 25 lbs.

• Flexibility to work various shifts, including weekends and holidays

• Team-oriented mindset with a willingness to collaborate

• Previous customer service experience preferred, but not required

• High school diploma or equivalent (preferred)