The primary responsibility of the lead TMS IT Product Analyst is to support Domino’s Technology and Supply Chain in analysis, design, configuration, testing, implementation, and support of our Transportation Management landscape. This role requires a deep understanding of Supply Chain concepts and processes, as well as strong analytical and problem-solving skills. This position will be a dedicated IT resource in stabilizing and further developing the Transportation Management area in our organization.

Main responsibilities

• Lead the design, build, test & deployment of configurations for TMS & ELD implementation and deployments.
• Lead analysis and design sessions with key business stakeholders to facilitate integration discussions between TMS/ELD and other systems such as SAP, People Soft, Fourkites, Data lakes, Manhattan, Samsara.
• Provide updates to and share information with appropriate IT team members regarding the implementation and changes for backlog and change requests
• Work with solution architects, business & IT SMEs and developers to understand and assist in the design & implementation.
• Collaborate with Supply Chain support in the recommendation of best practice strategies to further streamline the system implementation.
• Collaborate with Supply Chain support team to manage system upgrades.
• Identify and evaluate recurring support issues that may need a system solution and manage to resolution.
• Provide support to Level 1 and 2 Team Members in documenting and resolving production issues.
• Oversee unit testing, integration testing and issue resolution.
• Plan and lead UAT as needed.
• Develop and manage KPI’s and ongoing reporting requirements.
• Strategic partnership with internal customers for solution development, service management, risk management and relationship
• Facilitate the planning and execution of project deliverables to enable the business to achieve objectives through the effective use of system
• Serve as a “trusted advisor,” and function as a key point of contact for business for the transportation landscape
• Work closely with internal & 3rd party resources & SMEs including system integrators, through any additional phases of the project.
• Provide recommendations and create documentation for business process redesign.
• Bachelor’s degree in business, Supply Chain, or IT or a relevant field preferred, or equivalent experience
• 5+ years of relevant business analyst experience
• General knowledge of end-to-end Supply Chain Management systems such as SAP, Manhattan, People Soft, Samsara
• 4+ years of experience in Supply Chain, IT, Logistics preferred
• An understanding of and experience with change and releases processes
• Experience as a member of a transportation / logistics team is a plus
• Excellent written and verbal communication skills
• Well-organized, ability to handle and prioritize multiple tasks at once.
• Dynamic and mature personality, ability to work independently with minimal supervision and willingness to share your knowledge.
• Broad general IT skills and knowledge (productivity tools, SDLC tools, general industry knowledge)
• Proven track record of process development, systems optimization, and continuous improvement
• Ability to provide thought leadership on best practices around enterprise application integrations.
• Ability to be hands-on for all technical aspects and configuration of Transportation Management Systems and ELD.

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 85% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!