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Customer Service Rep(01570) - 2181 Droste Rd

Domino's

Customer Service Rep(01570) - 2181 Droste Rd

Domino's

Saint Charles

·

On-site

·

Full-time

·

5d ago

Domino's Pizza is seeking an enthusiastic and customer-oriented Customer Service Representative to join our team in Saint Charles, United States. As a vital member of our store at 2181 Droste Rd, you'll play a crucial role in ensuring our customers receive exceptional service and delicious pizzas.

  • Answer phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and recipes

  • Handle cash transactions and operate the point-of-sale system

  • Provide outstanding customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment, adhering to food safety and hygiene standards

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various cleaning tasks to keep the store presentable

  • Lift and move items weighing up to 25 lbs. as needed

  • Excellent communication skills with a friendly and professional demeanor

  • Strong ability to follow directions and adhere to company procedures

  • Flexibility to work various shifts, including weekends and holidays

  • Basic math skills for accurate cash handling and order processing

  • Ability to multitask and work efficiently in a fast-paced environment

  • Team player mentality with a positive attitude

  • Physical stamina to stand for extended periods and lift up to 25 lbs.

  • Customer-focused mindset with a commitment to providing exceptional service

  • Ability to remain calm and composed under pressure

  • Willingness to learn and adapt to new processes and technologies

  • High school diploma or equivalent

  • Food handling certification (preferred)

  • Previous customer service experience (preferred)

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule