
Domino's
Customer Service Rep(01588) - 12317 old halls ferry
RoleOperations
LevelManager
LocationBlackjack, Macao SAR China, United States
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
We are seeking a friendly and efficient Customer Service Representative to join our team in Blackjack, United States. As a key member of our customer-facing staff, you will be responsible for ensuring exceptional service delivery and maintaining positive customer relationships.
- Answer incoming phone calls and handle customer inquiries professionally
- Take and process customer orders accurately and efficiently
- Prepare food items, including making pizzas, as per company standards
- Handle cash transactions and maintain accurate records
- Provide outstanding customer service throughout all interactions
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks as needed
- Lift and move items weighing up to 25 lbs. when required
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in handling phone calls
- Basic math skills for processing transactions accurately
- Ability to follow directions and adhere to company procedures
- Physical capability to lift and move items up to 25 lbs.
- Exceptional multitasking abilities in a fast-paced environment
- Keen attention to detail in order processing and food preparation
- Team player mentality with a willingness to support colleagues
- Flexibility to work weekends and holidays as needed
- No prior experience required; on-the-job training will be provided
All your information will be kept confidential according to EEO guidelines.
Required skills
Leadership
Store operations
Staff management
Cost control
Customer service
About Domino's
Blackjack
Headquarters