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Domino's
Domino's

Pizza delivery and takeout chain

Customer Service Rep(01688) - 131 N Lincoln Dr

RoleTech Support
LevelMid Level
LocationTroy
WorkOn-site
TypeFull-time
Posted1 week ago
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Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas and other menu items according to company standards
  • Process cash and credit card transactions, ensuring accuracy in all financial dealings
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to all health and safety regulations
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness standards
  • Handle and lift items weighing up to 25 lbs. as needed
  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities, both verbal and written
  • Basic math skills for handling cash transactions and order calculations
  • Ability to follow directions and adhere to company policies and procedures
  • Flexibility to work in a fast-paced environment and adapt to changing priorities
  • Availability to work weekends, holidays, and various shifts as needed
  • Team player mentality with a willingness to support colleagues
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • High school diploma or equivalent preferred (but not required)
  • Previous experience in food service or customer-facing roles is a plus

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

$19.5B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.1

Culture

3.8

Career

2.7

Management

2.3

65%

Recommend to a friend

Pros

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

Cons

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

Salary Ranges

2 data points

Junior/L3

Intern

Junior/L3 · Delivery Driver

1 reports

-

total per year

Base

-

Stock

-

Bonus

-

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

Common questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling