Customer Service Rep(01603) - 8814 Gravois

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

• Answer incoming phone calls and assist customers with their inquiries

• Take and process customer orders accurately and efficiently

• Provide product information and recommendations to customers

• Handle cash transactions and maintain accurate records

• Collaborate with team members to ensure smooth operations

• Maintain a clean and organized work environment

• Assist with various tasks as needed, including food preparation and cleaning

• Lift and move items weighing up to 25 lbs. when required

• Contribute to creating a positive customer experience through friendly and professional interactions

• Excellent communication skills with a friendly and professional demeanor

• Strong customer service orientation and ability to work in a fast-paced environment

• Flexibility to work weekends, holidays, and various shifts as needed

• Basic computer proficiency for order processing and record-keeping

• Ability to multitask and prioritize responsibilities effectively

• Problem-solving skills to address customer concerns and find solutions

• Capability to follow directions and adhere to company policies and procedures

• Physical ability to stand for extended periods and lift up to 25 lbs.

• High school diploma or equivalent (preferred)

• Previous customer service experience (preferred but not required)

• Positive attitude and an easy smile

All your information will be kept confidential according to EEO guidelines.