
Domino's
Customer Service Rep(01537) 1271 Main St.
RoleFood Service
LevelMid Level
LocationImperial, Macao SAR China, United States
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle physical tasks, including lifting up to 25 lbs. when necessary
- Excellent communication skills with a friendly and approachable demeanor
- Strong ability to follow directions and adhere to company policies
- Flexibility to work weekends, holidays, and various shifts as needed
- Positive attitude and an easy smile, even in fast-paced situations
- Basic computer proficiency for order processing and cash handling
- Ability to multitask effectively in a dynamic environment
- Keen attention to detail to ensure order accuracy
- Team player mentality with a willingness to support colleagues
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Customer-focused mindset with a commitment to providing exceptional service
- No prior experience required; on-the-job training will be provided
All your information will be kept confidential according to EEO guidelines.
Benefits and perks
•Paid Time Off
•Learning Budget
Required skills
Shift management
Team leadership
Inventory control
Customer service
Food safety
About Domino's
Imperial
Headquarters