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Domino's
Domino's

Pizza delivery and takeout chain

Customer Service Rep(02840) - 544 W Jefferson St

RoleTech Support
LevelMid Level
LocationSpringfield
WorkOn-site
TypeFull-time
Posted1 week ago
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We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.

  • Answer incoming phone calls professionally and take customer orders accurately
  • Prepare high-quality pizzas and other menu items according to company standards
  • Process cash and card transactions efficiently
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth restaurant operations
  • Handle multiple tasks simultaneously during busy periods
  • Assist with additional duties as assigned by management
  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities, both verbal and written
  • Proficiency in taking phone orders and handling customer inquiries
  • Basic math skills for processing transactions and handling cash
  • Ability to multitask and work efficiently in a fast-paced environment
  • Physical capability to lift up to 25 lbs and stand for extended periods
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
  • Attention to detail in food preparation and order accuracy
  • Basic computer skills for operating point-of-sale systems
  • Ability to follow directions and adhere to company policies and procedures
  • Strong time management and organizational skills
  • Stress management abilities to maintain composure during busy periods
  • Food handling experience is a plus, but not required (training will be provided)

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

$19.5B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.1

Culture

3.8

Career

2.7

Management

2.3

65%

Recommend to a friend

Pros

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

Cons

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

Salary Ranges

2 data points

Junior/L3

Intern

Junior/L3 · Delivery Driver

1 reports

-

total per year

Base

-

Stock

-

Bonus

-

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

Common questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling