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Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's

Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's

Springfield

·

On-site

·

Full-time

·

1w ago

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Handle cash transactions and maintain accurate records
  • Provide outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking supplies
  • Lift and move items weighing up to 25 lbs. as required
  • Excellent communication skills with a friendly and professional demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work various shifts, including weekends and holidays
  • Basic math skills for handling cash transactions
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player with a positive attitude and easy smile
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Customer-focused mindset with a commitment to providing great service
  • Ability to remain calm and professional under pressure
  • Basic computer skills for operating ordering systems (training provided)
  • Food handling experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

$19.5B

Valuation

Reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.1

Culture

3.8

Career

2.7

Management

2.3

65%

Recommend to a friend

Pros

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

Cons

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

Salary Ranges

2 data points

Junior/L3

Intern

Junior/L3 · Delivery Driver

1 reports

-

total per year

Base

-

Stock

-

Bonus

-

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

Common questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling