Company Overview Docusign brings agreements to life.

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.

Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do As a Security Engineer on the Cloud & Infrastructure Security team, you will support the strategy and execute on defined projects to advance our security posture by designing, building, and optimizing enterprise-scale tools and platforms that support our security and ITSM processes.

This technical position is responsible for engineering robust solutions that enable effective monitoring, assurance, and response across the organization.

You will collaborate closely with subject matter experts to lead the delivery of scalable and impactful security platforms.

Reporting and IC/PM This position is an individual contributor role reporting to the Director, Cloud & Infrastructure Security.

Responsibility Architect, implement, and lead the optimization of enterprise endpoint security tools (e.g., EDR, antivirus, device control) Design and execute complex, robust integrations between endpoint telemetry and SASE components ( Secure Web Gateway, CASB, ZTNA) to create a unified security posture Troubleshoot and resolve issues related to security tool deployment, configuration, and ongoing performance Collaborate with IT, security, and operations teams to ensure seamless integration and operation of security tools Monitor tool health, coverage, and effectiveness and generate and analyze reports to identify gaps or areas for improvement.

Automate repetitive tasks and processes using scripting or orchestration tools to improve efficiency and consistency Participate in the evaluation, testing, and integration of new security tools, and technologies as business needs evolve Develop and maintain documentation for tool configurations, integrations, and standard operating procedures Serve as a subject matter expert (SME) for endpoint and network security tools, providing technical guidance and support to team members and stakeholders Contribute to the execution of a long-term endpoint security strategy, including tool selection, technical guidance, lifecycle management, and process improvements Job Designation Hybrid: Employee divides their time between in-office and remote work.

Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.

Preferred job designations are not guaranteed when changing positions within Docusign.

Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring Basic Bachelor’s degree in Computer Science, Information Security, Information Technology, or a related technical field, or equivalent practical experience 2+ years of experience in security engineering, IT security, or a closely related technical discipline Expereince in one or more security domains, such as network security, endpoint security, configuration compliance, SIEM/SOAR, or ITSM integrations

Experience: with coding for tool integration and automation (e.g., Python, PowerShell, Java, or similar), including experience with APIs, scripting, and workflow automation Strong understanding of security assurance, risk management concepts, and industry best practices

Experience: working within ITSM ecosystems (such as Service Now or equivalent) and a solid grasp of ITSM principles Preferred

Experience: deploying and managing enterprise endpoint, network security platforms including SASE solutions at scale Demonstrated analytical and problem-solving abilities, with a track record of working both independently and collaboratively with subject matter experts Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences

Experience: integrating security tools with SIEM, SOAR, or ITSM platforms Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, Ansible) for security automation Advanced troubleshooting skills in complex, distributed environments Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations: California: $114,200.00 - $177,100.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals.

Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position.

Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day.

At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.

We encourage great talent who bring a range of perspectives to apply for our open positions.

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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As a Security Engineer on the Cloud & Infrastructure Security team, you will support the strategy and execute on defined projects to advance our security posture by designing, building, and optimizing enterprise-scale tools and platforms that support our security and ITSM processes.

This technical position is responsible for engineering robust solutions that enable effective monitoring, assurance, and response across the organization.

You will collaborate closely with subject matter experts to lead the delivery of scalable and impactful security platforms.

Reporting and IC/PM This position is an individual contributor role reporting to the Director, Cloud & Infrastructure Security.

Responsibility Architect, implement, and lead the optimization of enterprise endpoint security tools (e.g., EDR, antivirus, device control) Design and execute complex, robust integrations between endpoint telemetry and SASE components ( Secure Web Gateway, CASB, ZTNA) to create a unified security posture Troubleshoot and resolve issues related to security tool deployment, configuration, and ongoing performance Collaborate with IT, security, and operations teams to ensure seamless integration and operation of security tools Monitor tool health, coverage, and effectiveness and generate and analyze reports to identify gaps or areas for improvement.

Automate repetitive tasks and processes using scripting or orchestration tools to improve efficiency and consistency Participate in the evaluation, testing, and integration of new security tools, and technologies as business needs evolve Develop and maintain documentation for tool configurations, integrations, and standard operating procedures Serve as a subject matter expert (SME) for endpoint and network security tools, providing technical guidance and support to team members and stakeholders Contribute to the execution of a long-term endpoint security strategy, including tool selection, technical guidance, lifecycle management, and process improvements
Basic Bachelor’s degree in Computer Science, Information Security, Information Technology, or a related technical field, or equivalent practical experience 2+ years of experience in security engineering, IT security, or a closely related technical discipline Expereince in one or more security domains, such as network security, endpoint security, configuration compliance, SIEM/SOAR, or ITSM integrations

Experience: with coding for tool integration and automation (e.g., Python, PowerShell, Java, or similar), including experience with APIs, scripting, and workflow automation Strong understanding of security assurance, risk management concepts, and industry best practices

Experience: working within ITSM ecosystems (such as Service Now or equivalent) and a solid grasp of ITSM principles Preferred

Experience: deploying and managing enterprise endpoint, network security platforms including SASE solutions at scale Demonstrated analytical and problem-solving abilities, with a track record of working both independently and collaboratively with subject matter experts Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences

Experience: integrating security tools with SIEM, SOAR, or ITSM platforms Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, Ansible) for security automation Advanced troubleshooting skills in complex, distributed environments