Pool Deck & Beach Guest Service Host/Hostess-Full Time, $29.10/Hour

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Job ID 1329768BR
Location Kapolei, Hawaii, United States
Business Aulani, A Disney Resort & Spa
Date posted Apr. 07, 2026

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

100% full coverage of healthcare for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission and much more!
Pool Deck & Beach Guest Service Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities:

Ensure the safety of Guests, may be a first responder to emergency situations
Welcoming cabana Guests and providing a sense of arrival
Maintain overall upkeep of all cabanas
Assist with clearing pool deck of used towels, lifejackets, and trash
Politely ensure adherence to rules and safety guidelines in the Recreation locations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Frequent walking/standing/pushing/pulling
Frequent bending/twisting and kneeling
Frequent use of hands
Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

Strong verbal communication skills able to positively engage with guests, team members and management
Enthusiastic about interacting with, assisting, and receptive to all guests
Proactive in anticipating guest needs
Must be able to complete repetitive tasks while maintaining quality
Responsible and mature
Energetic and comfortable giving and taking feedback
Must know how to swim
Prolonged standing for two to three hours at a time and heavy lifting may be required
You must be at least 18 years of age to be considered for this role

Preferred Qualifications:

Previous experience in a Hotel/Resort environment
Previous cabana or pool service experience
Knowledgeable about Resort and surrounding areas
Knowledge of Hawaiian/Japanese language preferred
Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY

• Full Time
• Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

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Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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