Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

Key Responsibilities:

• Conduct regular retail store visits to coach and train sales representatives through role plays, side-by-side selling, and performance feedback to drive revenue growth.

• Lead and support local marketing initiatives, retailer table events, and in-store campaign execution while ensuring compliance with Gen Mobile brand standards.

• Deliver local and regional training sessions for dealers, master agent partners, and internal teams to strengthen product knowledge and sales effectiveness.

• Serve as the primary point of contact for dealer escalations, providing timely issue resolution and proactive daily outreach to improve store performance.

• Partner with store owners and master agent representatives to implement strategic sales plans, drive accountability, and exceed territory sales quotas.

• Maintain expert-level knowledge of all Gen Mobile products and services, as well as the multi-carrier competitive landscape, to effectively support distribution and cross-functional teams.

Skills, Experience and Requirements

Skills and Qualifications:

• Proven wireless sales experience required; indirect channel or prepaid experience strongly preferred.

• Bilingual Spanish required; Mandarin proficiency a plus.

• Demonstrated ability to thrive in a fast-paced, dynamic sales environment and adapt quickly to change.

• Strong problem-solving skills with the ability to quickly address and resolve escalations during retail business hours.

• Excellent time management and organizational skills, with the ability to manage multiple priorities and travel across regions to support trainings and teams.

• Exceptional written and verbal communication skills, with confidence presenting to groups and providing consultative sales and marketing guidance both independently and collaboratively.

Visa sponsorship not available for this role

Salary Ranges

Compensation: $56,580.00/Year - $80,845.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Echo Star will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

Echo Star will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Echo Star has a more detailed Accommodation Policy that applies to employees. Echo Star endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Key Responsibilities:

• Conduct regular retail store visits to coach and train sales representatives through role plays, side-by-side selling, and performance feedback to drive revenue growth.

• Lead and support local marketing initiatives, retailer table events, and in-store campaign execution while ensuring compliance with Gen Mobile brand standards.

• Deliver local and regional training sessions for dealers, master agent partners, and internal teams to strengthen product knowledge and sales effectiveness.

• Serve as the primary point of contact for dealer escalations, providing timely issue resolution and proactive daily outreach to improve store performance.

• Partner with store owners and master agent representatives to implement strategic sales plans, drive accountability, and exceed territory sales quotas.

• Maintain expert-level knowledge of all Gen Mobile products and services, as well as the multi-carrier competitive landscape, to effectively support distribution and cross-functional teams.

Skills and Qualifications:

• Proven wireless sales experience required; indirect channel or prepaid experience strongly preferred.

• Bilingual Spanish required; Mandarin proficiency a plus.

• Demonstrated ability to thrive in a fast-paced, dynamic sales environment and adapt quickly to change.

• Strong problem-solving skills with the ability to quickly address and resolve escalations during retail business hours.

• Excellent time management and organizational skills, with the ability to manage multiple priorities and travel across regions to support trainings and teams.

• Exceptional written and verbal communication skills, with confidence presenting to groups and providing consultative sales and marketing guidance both independently and collaboratively.

Visa sponsorship not available for this role