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채용Dick's Sporting

Retail Equipment Services Technician

Dick's Sporting

Retail Equipment Services Technician

Dick's Sporting

Store1584 Latham NY

·

On-site

·

Full-time

·

3w ago

필수 스킬

Customer Service

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Equipment Services Tech is responsible for building, maintenance, inspection and the repair of all

product purchased and serviced through the service department for all specialized equipment. In

addition, the core responsibilities within the shop, the technician is expected to fully trained in sales

and register functionality to help deliver the elevated experience athletes expect when visiting our

House of Sport location. The job duties and responsibilities of this role include the following:

Technical Requirements:

  • Assembles, maintains and repairs action sports equipment meeting the needs of the athlete and in accordance with company and vendor standards

  • Assist with everyday services, including but not limited to

  • Bike: minor to advanced repairs; This includes but is not limited to repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc.

  • Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing and preparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating them on and whether repairs are essential or recommended. Assemble new equipment and partner with lead to perform quality checks before handing off to the explorer

Sales Floor Responsibility:

  • Understands athletes behavior, can successfully assess needs and recommend product/service meets those specific needs

  • Support Company standards of selling and customer service by providing a friendly environment, including greeting and acknowledging every athlete and maintaining solid product knowledge.

  • Assist and recommend athletes with the purchase of accessories, as needed

Operations:

  • Identify and inform management of ways to improve shop workflow, growing productivity while maintaining or improving quality of services

  • Preserving complete and accurate shop records and maintaining record keeping systems

  • All other tasks assigned by management

QUALIFICATIONS:

  • Excellent bicycle assembly skills

  • Ability to adjust to priorities and manage time wisely

  • Ability to prepare routine administrative paperwork

  • Ability to communicate effectively

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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Dick's Sporting 소개

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

직원 수

Coraopolis

본사 위치

$2.8B

기업 가치

리뷰

3.7

10개 리뷰

워라밸

3.2

보상

3.1

문화

3.8

커리어

2.9

경영진

2.8

65%

친구에게 추천

장점

Great team and coworkers

Fun and positive work environment

Learning opportunities

단점

Management issues and unresponsiveness

Long hours during busy periods

Limited advancement opportunities

연봉 정보

43개 데이터

Mid/L4

VP

Mid/L4 · Program Manager

1개 리포트

$109,507

총 연봉

기본급

$84,698

주식

-

보너스

-

$109,507

$109,507

면접 경험

4개 면접

난이도

2.5

/ 5

소요 기간

14-28주

경험

긍정 0%

보통 75%

부정 25%

면접 과정

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

자주 나오는 질문

Behavioral/STAR

Past Experience

Culture Fit

Customer Service

Sales Experience