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求人Dick's Sporting

Retail Equipment Services Technician

Dick's Sporting

Retail Equipment Services Technician

Dick's Sporting

Store1584 Latham NY

·

On-site

·

Full-time

·

3w ago

必須スキル

Customer Service

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Equipment Services Tech is responsible for building, maintenance, inspection and the repair of all

product purchased and serviced through the service department for all specialized equipment. In

addition, the core responsibilities within the shop, the technician is expected to fully trained in sales

and register functionality to help deliver the elevated experience athletes expect when visiting our

House of Sport location. The job duties and responsibilities of this role include the following:

Technical Requirements:

  • Assembles, maintains and repairs action sports equipment meeting the needs of the athlete and in accordance with company and vendor standards

  • Assist with everyday services, including but not limited to

  • Bike: minor to advanced repairs; This includes but is not limited to repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc.

  • Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing and preparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating them on and whether repairs are essential or recommended. Assemble new equipment and partner with lead to perform quality checks before handing off to the explorer

Sales Floor Responsibility:

  • Understands athletes behavior, can successfully assess needs and recommend product/service meets those specific needs

  • Support Company standards of selling and customer service by providing a friendly environment, including greeting and acknowledging every athlete and maintaining solid product knowledge.

  • Assist and recommend athletes with the purchase of accessories, as needed

Operations:

  • Identify and inform management of ways to improve shop workflow, growing productivity while maintaining or improving quality of services

  • Preserving complete and accurate shop records and maintaining record keeping systems

  • All other tasks assigned by management

QUALIFICATIONS:

  • Excellent bicycle assembly skills

  • Ability to adjust to priorities and manage time wisely

  • Ability to prepare routine administrative paperwork

  • Ability to communicate effectively

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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応募クリック数

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模擬応募者数

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Dick's Sportingについて

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

従業員数

Coraopolis

本社所在地

$2.8B

企業価値

レビュー

3.7

10件のレビュー

ワークライフバランス

3.2

報酬

3.1

企業文化

3.8

キャリア

2.9

経営陣

2.8

65%

友人に勧める

良い点

Great team and coworkers

Fun and positive work environment

Learning opportunities

改善点

Management issues and unresponsiveness

Long hours during busy periods

Limited advancement opportunities

給与レンジ

43件のデータ

Mid/L4

VP

Mid/L4 · Program Manager

1件のレポート

$109,507

年収総額

基本給

$84,698

ストック

-

ボーナス

-

$109,507

$109,507

面接体験

4件の面接

難易度

2.5

/ 5

期間

14-28週間

体験

ポジティブ 0%

普通 75%

ネガティブ 25%

面接プロセス

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

よくある質問

Behavioral/STAR

Past Experience

Culture Fit

Customer Service

Sales Experience