招聘
必备技能
Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The Equipment Services Tech is responsible for building, maintenance, inspection and the repair of all
product purchased and serviced through the service department for all specialized equipment. In
addition, the core responsibilities within the shop, the technician is expected to fully trained in sales
and register functionality to help deliver the elevated experience athletes expect when visiting our
House of Sport location. The job duties and responsibilities of this role include the following:
Technical Requirements:
-
Assembles, maintains and repairs action sports equipment meeting the needs of the athlete and in accordance with company and vendor standards
-
Assist with everyday services, including but not limited to
-
Bike: minor to advanced repairs; This includes but is not limited to repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc.
-
Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing and preparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating them on and whether repairs are essential or recommended. Assemble new equipment and partner with lead to perform quality checks before handing off to the explorer
Sales Floor Responsibility:
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Understands athletes behavior, can successfully assess needs and recommend product/service meets those specific needs
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Support Company standards of selling and customer service by providing a friendly environment, including greeting and acknowledging every athlete and maintaining solid product knowledge.
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Assist and recommend athletes with the purchase of accessories, as needed
Operations:
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Identify and inform management of ways to improve shop workflow, growing productivity while maintaining or improving quality of services
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Preserving complete and accurate shop records and maintaining record keeping systems
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All other tasks assigned by management
QUALIFICATIONS:
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Excellent bicycle assembly skills
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Ability to adjust to priorities and manage time wisely
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Ability to prepare routine administrative paperwork
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Ability to communicate effectively
Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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关于Dick's Sporting

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
员工数
Coraopolis
总部位置
$2.8B
企业估值
评价
3.7
10条评价
工作生活平衡
3.2
薪酬
3.1
企业文化
3.8
职业发展
2.9
管理层
2.8
65%
推荐给朋友
优点
Great team and coworkers
Fun and positive work environment
Learning opportunities
缺点
Management issues and unresponsiveness
Long hours during busy periods
Limited advancement opportunities
薪资范围
43个数据点
Mid/L4
VP
Mid/L4 · Program Manager
1份报告
$109,507
年薪总额
基本工资
$84,698
股票
-
奖金
-
$109,507
$109,507
面试经验
4次面试
难度
2.5
/ 5
时长
14-28周
体验
正面 0%
中性 75%
负面 25%
面试流程
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Final Interview
5
Offer
常见问题
Behavioral/STAR
Past Experience
Culture Fit
Customer Service
Sales Experience
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