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职位Dick's Sporting

Retail Golf Club Fitting Specialist

Dick's Sporting

Retail Golf Club Fitting Specialist

Dick's Sporting

Store3138 Baileys Crossroads VA

·

On-site

·

Full-time

·

2mo ago

必备技能

Golf club fitting

Customer Service

Product knowledge

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

SERVICES:

  • Establish and maintain effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensure that customers are greeted and acknowledged; offer customers assistance as needed or requested.

  • Aide customers by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.

  • Maintain a high level of product and industry knowledge to pass on to our customers by learning about new technologies, products and services.

  • Support store services sales by performing athlete club fittings and repairs.

  • Is a certified club fitter that provides excellent direct and indirect customer service to align with company programs.

  • Make equipment recommendations tailored to the customer.

OPERATIONS:

  • Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.

  • Assist with checking merchandise, service, and repair equipment, amongst other materials arriving to the store in a timely fashion, confirming quantities, condition, etc.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Maintain and participates in all recovery and cleanliness standards.

  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned ed by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • 1-2 years of retail experience preferred

  • Golf industry experience preferred

  • Golf fitting experience preferred

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关于Dick's Sporting

Dick's Sporting

Dick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.

10,001+

员工数

Coraopolis

总部位置

$2.8B

企业估值

评价

3.7

10条评价

工作生活平衡

3.2

薪酬

3.4

企业文化

4.1

职业发展

3.0

管理层

3.2

65%

推荐给朋友

优点

Great team and coworkers

Fun and positive environment

Flexible hours

缺点

Management issues

Long hours during busy periods

Limited advancement opportunities

薪资范围

47个数据点

Mid/L4

VP

Mid/L4 · Program Manager

1份报告

$109,507

年薪总额

基本工资

$84,698

股票

-

奖金

-

$109,507

$109,507

面试经验

3次面试

难度

2.7

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge