Jobs
Required skills
Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The Event Associate will be expected to provide thoughtful product recommendations that fit
the skill/experience level of each athlete. As the Field Associate you’ll support the Field/Lead Coach
for our in-store sport events – both on and off the field. In addition to in-store events, you’ll have the
opportunity to assist the lead with DICK’S sponsored camps, clinics and programs – bringing your
passion and expertise for sports to our experiential store. The job duties and responsibilities of this
role include the following:
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Responsible for driving the highest level of customer service, ensuring our teammates are driving the DICK’S common purpose and delivering hassle-free, engaging, athlete-first service.
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Assist the Field Lead/Coach with field programming, guiding our athletes to have fun and participate, safely.
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Build relationships with local schools, community organizations, sports leagues, home school organizations, to leverage for partnerships and field events.
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Work with the Community Team to bring clinics, camps, afterschool programming, to the Field.
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Assist with providing outstanding teammate training and coaching to deliver on the store vision and experience. This could include one-on-one teammate conversations, facilitating group training sessions and conducting role play exercises.
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Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.
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Adhere to all loss prevention standards.
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Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
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Bring to life the power of opinion. Making sure our experience includes product experts who provide consultative advice to our athletes, demonstrating excellent product knowledge.
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Perform other tasks as assigned by management
QUALIFICATIONS:
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At least 2 years of customer service experience preferred
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Customer-service oriented
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Strong detail orientation
Targeted Pay Range: $14.00 - $21.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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About Dick's Sporting

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
Employees
Coraopolis
Headquarters
$2.8B
Valuation
Reviews
3.7
10 reviews
Work-life balance
3.2
Compensation
3.1
Culture
3.8
Career
2.9
Management
2.8
65%
Recommend to a friend
Pros
Great team and coworkers
Fun and positive work environment
Learning opportunities
Cons
Management issues and unresponsiveness
Long hours during busy periods
Limited advancement opportunities
Salary Ranges
43 data points
Mid/L4
VP
Director
Mid/L4 · PROGRAM MANAGER
1 reports
$97,500
total per year
Base
$84,698
Stock
-
Bonus
-
$97,500
$97,500
Interview experience
4 interviews
Difficulty
2.5
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 75%
Negative 25%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Final Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service
Sales Experience
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