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Customer Service
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our
customers through their eagerness to help, high brand and execution standards, ability to prioritize
and efficient execution of operational processes.
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Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
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Performs club fitting and club performance modifications through use of club fitting equipment.
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Provides product and service recommendations according to customer’s needs.
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Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
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Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
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Manages golf service supply inventory by accurately tracking shop usage.
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Completes, organizes, and stores all customers’ work orders.
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Provides a high level of customer service within the golf area.
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Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
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Maintains and participates in all recovery and cleanliness standards.
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Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
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Takes an all-hands-on-deck approach to support the team across the store.
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Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:
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Ensures Accountability
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Customer-Focus
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Collaborative
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Instills Trust
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Decision-Quality/Decision-Making Abilities
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Action-Oriented
QUALIFICATIONS:
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Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
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Ability to work extended periods of time (up to 4 hours) standing or walking.
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Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
総閲覧数
0
応募クリック数
0
模擬応募者数
0
スクラップ
0
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Dick's Sportingについて

Dick's Sporting
PublicDick's Sporting Goods, Inc. is an American chain of sporting goods stores founded in 1948 by Richard "Dick" Stack. It is the largest sporting goods retailer in the United States and is listed on the Fortune 500.
10,001+
従業員数
Coraopolis
本社所在地
$2.8B
企業価値
レビュー
3.7
10件のレビュー
ワークライフバランス
3.2
報酬
3.4
企業文化
4.1
キャリア
3.0
経営陣
3.2
65%
友人に勧める
良い点
Great team and coworkers
Fun and positive environment
Flexible hours
改善点
Management issues
Long hours during busy periods
Limited advancement opportunities
給与レンジ
45件のデータ
Senior/L5
Staff/L6
Senior/L5 · Senior Data Engineer
4件のレポート
$160,295
年収総額
基本給
$123,304
ストック
-
ボーナス
-
$156,000
$163,835
面接体験
4件の面接
難易度
3.3
/ 5
期間
14-28週間
体験
ポジティブ 0%
普通 75%
ネガティブ 25%
面接プロセス
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
よくある質問
Behavioral/STAR
Past Experience
Culture Fit
Sales Scenarios
Customer Service
ニュース&話題
Dick’s Sporting Goods demonstrates Adobe Brand Concierge - retailbiz
retailbiz
News
·
6d ago
UBS Predicts 40,000 More Stores Could Close in the Next Five Years. Why Footwear Retailers Could Buck the Trend - WWD
WWD
News
·
1w ago
Quent Capital LLC Acquires 8,882 Shares of DICK'S Sporting Goods, Inc. $DKS - MarketBeat
MarketBeat
News
·
1w ago
We have parrots outside the Dicks Sporting Goods?
Saw like 15 of these guys in the trees !
·
1w ago
·
419
·
95