Solution Design Manager

The Solution Design Manager will lead the SD workstream, focusing on innovative solutions for key projects in warehouse, transport, and supply chain. The role requires at least 4 years of relevant experience and strong communication skills in Thai and English. The candidate will collaborate with customers to identify improvement opportunities and develop commercial proposals. The Solution Design Manager will lead the SD workstream, providing analytical support and innovative solutions for key projects. With a focus on warehouse, transport, and supply chain knowledge, the role requires collaboration with customers to identify improvement opportunities and develop commercial proposals. Strong communication skills in Thai and English are essential.

Responsibilities

• To lead/ support the SD workstream in the pursuit of new business/ renewal of existing
• Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned
• Outline solutions and commercial proposals in appropriate formats for presentation to internal / customers. Participate in customer presentations where required
• Works proactively with the customer to identify potential commercial / service improvement opportunities
• Develops and delivers innovative solutions and services that create value for customers and that help meet DSC's growth targets
• Actively collaborates with colleagues to develop new services / solutions that improve the customer experience
• Anticipates potential risks and proactively implements contingency plans with the support of customers
• Proactively reviews and improves internal processes that do not meet the customer’s needs

Requirements

• At least 4 years' relevant experience in Solution Design or relevant role (Analyst or Improvement)

• Warehouse, transport and supply chain knowledge is mandatory for this role

• Exposure to modeling of complex warehousing or domestic transport network, logistics / transport operations, etc.

• Understanding of Solution Design tools, techniques and procedures

• Good communication both in Thai and English

• Responsibilities To lead/ support the SD workstream in the pursuit of new business/ renewal of existing Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ str Responsibilities

• The candidate will be responsible for leading the SD workstream in pursuit of new business and renewal of existing contracts.

• The role involves providing solutions and analytical support for implementation and re-engineering needs for strategic projects.

• The candidate will outline solutions and commercial proposals for presentation to internal and external stakeholders.

• Participation in customer presentations is required as needed.

• The role requires proactive collaboration with customers to identify potential commercial and service improvement opportunities.

• The candidate will develop and deliver innovative solutions that create value for customers and help meet growth targets.

• The role involves actively collaborating with colleagues to develop new services and solutions that improve customer experience.

• The candidate will anticipate potential risks and implement contingency plans with customer support.

• The role requires proactive review and improvement of internal processes that do not meet customer needs. Skills

• Solution Design

• Warehouse Knowledge

• Transport Knowledge

• Supply Chain Knowledge

• Logistics Operations

• Analytical Support

• Customer Presentations

• Commercial Proposals

• Risk Management

• Process Improvement

• Collaboration

• Contingency Planning

• Customer Experience Improvement

• Communication Skills