DHL
DHL

CS Advisor

RoleCustomer Success
LevelEntry
LocationRiga, Latvia
WorkOn-site
TypeFull-time
Posted3 days ago
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About the role

CS Advisor

You will provide information to DHL customers about our services, register shipments, and track them in the global DHL system. By delivering the highest level of service, you will find the best solutions for customers’ needs.

You have:

  • Excellent Latvian and English language skills;
  • Positive and friendly attitude, good communication skills, responsiveness;
  • Independence, sense of responsibility, willingness and ability to work in a team;
  • Logical thinking and a creative approach to solving complex situations, ability to work under pressure;
  • Previous customer service experience will be considered an advantage.

We offer:

  • A dynamic job in one of the world's leading logistics companies;
  • Salary from EUR 1480 to EUR 1620 gross per month, including a bonus system;
  • Social benefits and three types of insurance coverage;
  • Training, career growth opportunities, and a professional work environment;
  • Employee events and participation in socially responsible projects.

Office location: Maza Gramzdas Street 9A, Riga Airport; Free parking for employees’ private vehicles.

About DHL

Riga

Headquarters