Operation Manager

The Operations Manager will oversee the implementation of operational strategies to enhance the efficiency of warehouse operations within the distribution center. Candidates should have at least 5 years of experience in warehouse operations, particularly in the retail sector, and possess strong leadership and customer relationship management skills. Financial acumen, including P&L management, is essential. The role requires effective communication in both Thai and English, and the ability to work six days a week. The Operations Manager will be responsible for implementing operational strategies that directly impact the objectives and results of the distribution center. This role requires a minimum of 5 years of experience in warehouse operations, particularly in the retail sector, and strong leadership skills to manage teams effectively. The ideal candidate will have a background in contract logistics and customer relationship management, along with financial and budgeting expertise.

Responsibilities

• Implement operational strategies with direct impact on the objectives and on the operational results of the DC within the scope of responsibility.

• Make decisions and recommendations in order to achieve operational and cost effective results, prevent delays in assigned work, and eliminate the risks of considerable expenditures of time, human resources and/or funds.

• Assist superiors in maintaining and enhancing relations with the customers.

• Drive and closely control DCs within the scope of responsibility to ensure that the operational teams provide smooth warehouse operations and stays within the budget

• Identify and analyze operational problems in the respective DCs and develops solutions to enhance operations

• Provide leadership and motivation to all staff within the scope of responsibility

• Identify and supports subordinates in training and development needs and manage underperformance of subordinates

Requirements

• Minimum 5 years of experience in warehouse operations field especially in Retails business required

• Strong experience background both in managing operation and transport in contract logistics is desirable

• Experienced in managing people in various operations from middle to large scale

• Customer relationship management required

• Good presentation skill and ability to communicate effectively both in Thai and English

• Financial and budgeting skills, experienced in P&L Management

• Able to work 6 days/week required

• Responsibilities Implement operational strategies with direct impact on the objectives and on the operational results of the DC within the scope of responsibility. Make decisions and recommendations i Responsibilities

• The candidate will be responsible for implementing operational strategies that impact the objectives and results of the distribution center.

• The candidate will make decisions and recommendations to achieve operational and cost-effective results.

• The candidate will assist superiors in maintaining and enhancing relations with customers.

• The candidate will drive and control distribution centers to ensure smooth warehouse operations within budget.

• The candidate will identify and analyze operational problems and develop solutions to enhance operations.

• The candidate will provide leadership and motivation to all staff within the scope of responsibility.

• The candidate will identify and support subordinates in training and development needs and manage underperformance. Skills

• Warehouse Operations

• Contract Logistics

• Customer Relationship Management

• P&L Management

• Leadership

• Training and Development

• Budget Management

• Presentation Skills

• Problem Solving

• Operational Strategy

• Communication Skills

• Team Management