DHL
DHL

Solutions Design Manager

RoleCustomer Success
LevelJunior
LocationWesterville, OH, United States
WorkOn-site
TypeFull-time
Posted4 days ago
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About the role

This is a warehouse design focused role.

The Solution Design Manager role has a national salary range of $85,000- $150,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Carries out design processes for Contract Logistics Americas in the application of extensive analytical techniques and concepts of assigned disciplines (e.g., facility design, dedicated fleet delivery, transportation analyses, and network supply chain design). Provides design expertise with specialized ability to create and make recommendations to ensure the successful outcome of projects while displaying a customer-centric focus. Assists in development of tools, processes, and team development.

  • Leads analytical support on pursuit, implementation, consulting, and re-engineering projects. Typically projects are large and complex. Projects may be transformational in nature, with less defined scope.
  • Designs new tools and processes for Integrated Logistics Design discipline. Provides leadership, guidance, training, and daily direction to team regarding discipline’s tools and processes.
  • Incorporates appropriate skills into design work (e.g., statistics, operations research, organizational behavior, finance, accounting, information technology, etc.).
  • Identified as a trusted business advisor and recognized as a subject matter expert.
  • Presents large, complex, multi-discipline solutions. Supports continuous improvement initiatives through development and validation of innovative logistics design solutions.
  • Provides leadership, direction, training, development, and daily guidance to internal associates.
  • Provides accurate data that can be used for continuous improvement and/or business pursuit activities.
  • May develop and administer KPI’s to ensure effective measurement and maximization requirements through effective inbound, cross-dock, and outbound route optimization and planning.
  • May work with customer and supported DHL Supply Chain business units to ensure that DHL Supply Chain receives appropriate credit for customer cost savings generation and additional revenue opportunities that result.
  • May participate in relationship management with customers, operations management, suppliers, and customer’s strategic planning partners.

Required Education and Experience

  • Bachelor's Degree or 4 years equivalent work experience, required
  • Master's Degree in engineering, logistics and supply chain, preferred
  • 5+ years experience in Supply Chain, required
  • Solutions Design experience, preferred
  • Proficiency in Microsoft Excel, Word, PowerPoint, and PowerBI
  • Ability to analyze large data set and summarize information effectively and concisely
  • Excellent verbal and written communication
  • Ability to present deliverables effectively to varying audience levels
  • Ability to facilitate discussion within a group
  • Team player with strong people skills
  • Problem solving and innovative mindset
  • Ability to compare different solution options and conduct ROI analysis
  • Ability to grasp the big picture while maintaining attention to details
  • Continuous learning of industry knowledge and new tools and processes

Our Organization is an equal opportunity employer.

Benefits and perks

Performance Bonus

Paid Time Off

Learning Budget

Commuter Benefits

Required skills

Customer service

Local routing knowledge

Basic computer use

Communication

About DHL

Westerville

Headquarters