DHL
Senior Director Transport Operations
RoleOperations
LevelDirector
LocationBangkok, Thailand
WorkOn-site
TypeNot Specified
Posted3 months ago
About the role
Responsibilities
- Define and execute transport and LLP strategy aligned with business and customer objectives
- Lead network design, optimization, and expansion to improve efficiency and scalability
- Drive innovation through digitalization, automation, and advanced analytics
- Oversee end-to-end transport and LLP operations to ensure service reliability and performance
- Implement best practices in planning, routing, and execution to enhance productivity
- Drive continuous improvement using Lean, Six Sigma, or similar methodologies
- Build strong relationships with customers and stakeholders; act as senior escalation point
- Develop value-added LLP solutions to improve customer satisfaction and retention
- Own full P&L, driving cost optimization, margin growth, and supporting commercial activities
- Ensure governance, compliance, risk control, and effective vendor/carrier management while leading and developing high-performing teams
Requirements
- 12–15+ years of experience in transportation, logistics, or LLP operations with strong operational and governance exposure
- Proven experience in customer-facing roles, operational management, and performance governance
- Demonstrated track record in continuous improvement, cost optimization, and project delivery
- Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
- Proven leadership experience managing regional or large-scale operations in complex organizations
- Strong strategic thinking, decision-making, stakeholder management, and change leadership capabilities
- Deep expertise in transport/LLP models, supply chain optimization, and digital logistics tools (e.g., TMS, control towers)
- Proficient both in Thai and English communication
Responsibilities Define and execute transport and LLP strategy aligned with business and customer objectives Lead network design, optimization, and expansion to improve efficiency and scalability Driv
Benefits and perks
•Paid Time Off
•Learning Budget
•401(k)
•Healthcare
•Dental Insurance
•Vision Insurance
Required skills
Operations management
Process improvement
Cross-functional coordination
About DHL
Bangkok
Headquarters