Principal IT Solutions Consultant (Agentic AI Development – Platform Eng Transformation)

The Principal IT Solutions Consultant at DHL IT Services will lead the transformation of software development practices through AI-augmented Dev Sec Ops. With over 12 years of experience, the role requires expertise in vendor negotiation, cost management, and training program design. The consultant will evaluate emerging technologies, drive enterprise-scale rollouts, and engage with global engineering teams. Advanced English proficiency is essential for effective communication in this multinational environment.

As a Principal IT Solutions Consultant at DHL IT Services, you will play a pivotal role in transforming software development practices through AI-augmented Dev Sec Ops. With over 12 years of experience, you will lead the adoption of innovative technologies, evaluate emerging solutions, and drive enterprise-scale rollouts. Your expertise in vendor negotiation, cost management, and training program design will be essential in shaping the future of logistics technology.

Your IT Future, Delivered

Principal IT Solutions Consultant (Agentic AI Development – Platform Engineering Transformation)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running** by continuously innovating and creating sustainable digital solutions**. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, Chennai have earned

#Great Place ToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services we are accelerating the Group’s digitalization journey and evolving to become a competitive advantage for DHL Group. We have recently formed Platform Engineering Transformation Team to enhance our digital solutions and develop compelling & resilient end-to-end services. And no matter your level of proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #Great Place #Digitalplatforms

Grow together

As an Agentic AI Development Principal Consultant, you will be at the forefront of transforming how thousands of engineers build, deploy, secure, and operate software at global scale.

You will lead the introduction and adoption of:

• AI-augmented Dev Sec Ops practices embedded across the SDLC
• Internal Development Platforms (IDPs) tools, standards, and integration patterns enhanced with AI-native capabilities

Your work spans strategic thought hands-on evaluation of emerging technologies, shaping adoption frameworks, and guiding engineering teams through migration and transformation.

Which involves analysis, assessment, ROI calculation, writing business cases, rollout, migrations and adoption measurement assurance and much more.

Requirements:

• Proven track of records 12+ years of professional experience where at least 10+ years is in a Principal Consulting role or a similar position (central tools team, technical presales, product owner…), with a perfect understanding of application development process.
• Proven experience with vendor negotiation, cost management, and delivering workshops/training.
• Knowledge of related technologies such as programming, K8S and application monitoring.

Key responsibilities:

• Strategic Technology & AI Evaluation — “What should our future look like?”

• Evaluate emerging technologies with a strong focus on AI-augmented Dev Sec Ops, developer copilots, autonomous code remediation assistants, and AI-driven observability.

• Assess vendor solutions, open-source stacks, and alignment with enterprise-scale Platform Engineering principles.

• Perform deep-dive tool comparisons, architecture assessments, and landscape fit analysis.

• Identify opportunities to embed AI into Internal Developer Platforms and Dev Sec Ops processes.

• Platform Engineering Integration — “How does this fit our ecosystem?”

• Define integration patterns for AI services within platform engineering layers (build systems, deployment pipelines, security automation, observability stacks).

• Influence standards for golden paths, self-service capabilities, infrastructure abstractions, and automated guardrails.

• Collaborate with central engineering teams to embed AI-driven automation into platform capabilities.

• Business Case & ROI — “Is it worth the investment?”

• Produce detailed ROI, TCO, and benefit analyses for AI and Dev Sec Ops investments.

• Build convincing business cases for adoption of automation, generative AI, and platform modernization initiatives.

• Represent the Platform Engineering Transformation Team in stakeholder discussions and steering boards.

• Adoption, Rollout & Operating Model — “Make it real.”

• Drive enterprise-scale rollout of new tools, AI agents, and platform capabilities.

• Define Cost models, support design and Recharging models.

• Design training programs, communication strategies, and onboarding journeys for developers and engineering teams.

• Measure adoption success using clear KPIs, and feedback loops.

• Leadership, Communication & Collaboration

• Act as a key influencer across global engineering communities.

• Engage with business units, vendors, and engineering teams.

• Facilitate workshops, technical deep dives, and platform evangelization activities.

• Promote a culture of continuous improvement, innovation, and responsible AI adoption.

Ready to embark on the journey? Here’s what we are looking for: We require having proven track records in software consulting in development tools area or adoption projects. Experience with Software methodologies. Ability to analyze, communicate and deliver new things.

You have can-do attitude, open mindset, you are able to work independently, prioritize and organize your tasks and the project. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English is necessary.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Your IT Future, Delivered

Principal IT Solutions Consultant (Agentic AI Development – Platform Engineering Transformation)

With a global team of 5600+ IT professionals, DHL

Responsibilities:

• You will lead the introduction and adoption of AI-augmented Dev Sec Ops practices across the software development lifecycle.
• The role involves evaluating emerging technologies and assessing vendor solutions to align with enterprise-scale Platform Engineering principles.
• You will produce detailed ROI, TCO, and benefit analyses for AI and Dev Sec Ops investments, building convincing business cases for automation initiatives.
• Drive the enterprise-scale rollout of new tools and platform capabilities, defining cost models and support designs.
• Act as a key influencer across global engineering communities, facilitating workshops and promoting a culture of continuous improvement.

Skills:

• AI-augmented Dev Sec Ops
• Internal Development Platforms
• Kubernetes
• application monitoring
• vendor negotiation
• cost management
• business case development
• ROI calculation
• training program design
• stakeholder engagement
• cross-region collaboration
• continuous improvement
• AI-driven automation