Assistant Manager - Human Resources - BLR

Job Title Assistant Manager – Recruitment Function Human Resources Reports To Senior Manager – Human Resources Location Chennai Travel Required25% ☐ 50% þ 75% ☐About DHL Blue Dart Express India:

At Blue Dart,we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an** Employer of Choice** is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong.

Position Overview:

Provides strategic direction and leadership to the organization’s talent acquisition function, aligning recruitment strategies with long-term business goals. Oversees the end-to-end hiring lifecycle across geographies, ensuring high-quality, timely, and cost-effective talent acquisition. Drives innovation in sourcing, employer branding, and workforce planning to build a future-ready organization.

Job Purpose:

To lead and drive the talent acquisition strategy across the organization, ensuring alignment with business goals. Responsible for building a strong talent pipeline, optimizing recruitment processes, and enhancing employer brand to attract top-tier talent.

Key Roles & Responsibilities: Strategic Talent Acquisition Leadership

• Develop and execute the organization's talent acquisition strategy aligned with long-term business objectives.
• Forecast future hiring needs based on workforce planning and business growth plans.

Employer Branding and Market Positioning

• Drive initiatives to strengthen employer brand in key talent markets through targeted campaigns, university relations, and social media engagement.
• Partner with marketing and leadership teams to create compelling employee value propositions (EVP).

Process Optimization and Technology Enablement

• Lead the continuous improvement of recruitment policies, processes, and systems to ensure scalability, efficiency, and compliance.
• Leverage data analytics, ATS platforms, and digital tools to drive recruitment effectiveness and reduce time-to-hire.

Stakeholder and Business Partnership

• Collaborate with CXOs, business leaders, and HRBPs to understand hiring needs and ensure delivery of high-quality talent pipelines.
• Act as a trusted advisor to leadership on talent availability, market insights, and strategic hiring decisions.

Team Leadership and Capability Building

• Lead, coach, and develop a high-performing recruitment team across regions and functions.
• Establish clear performance metrics and foster a results-driven culture focused on talent excellence.

Compliance and Governance

• Ensure adherence to all regulatory and organizational policies in the hiring process, including DEI and ethical standards.
• Oversee the integrity and accuracy of recruitment reporting, audits, and governance frameworks.

Executive Hiring and Leadership Talent

• Direct the end-to-end leadership hiring process, including sourcing, assessments, offer management, and onboarding of senior executives.
• Build a succession-ready leadership talent pool in collaboration with business and HR leaders.

Qualifications & Experience: Education:

· Master’s degree in human resources, Business Administration, or a related field from a reputed institution. An MBA in HR or equivalent postgraduate qualification is strongly preferred.

Professional Certifications (Preferred):

• SHRM-SCP / SPHR / CHRO Certification
• Certifications in Strategic Talent Acquisition, Workforce Planning, or HR Analytics
• Executive Education in HR Strategy or Leadership Development (from institutions like IIM, XLRI, ISB, or international B-schools)

Experience:

• Minimum 15–20 years of progressive experience in Human Resources, with at least 8–10 years in leading end-to-end talent acquisition at a regional or national level.
• Proven track record of leading strategic recruitment initiatives, employer branding, and large-scale hiring programs across multiple geographies or business verticals.
• Prior experience in managing leadership hiring, building recruitment teams, and partnering with senior business stakeholders is essential.
• Exposure to HR technology platforms (e.g., ATS, HRMS, Talent Analytics) and transformation projects will be an added advantage.

Skills & Capabilities: Core Technical Skills:

• Strategic Workforce Planning
• Leadership Hiring & Succession Planning
• Recruitment Metrics & Analytics
• Employer Branding & EVP Strategy
• HR Technology & ATS Platforms (e.g., Success Factors, Taleo)
• Diversity, Equity & Inclusion (DEI) Hiring Strategy
• Vendor Management & Recruitment Process Outsourcing (RPO)
• Compensation Benchmarking & Offer Negotiation
• Change Management in Talent Acquisition
• Talent Market Intelligence & Competitor Mapping

Behavioural Competencies:

• Strategic Thinking & Business Acumen
• Influencing & Stakeholder Management
• Decision-Making Under Ambiguity
• Collaboration & Cross-Functional Leadership
• Resilience & Agility
• Innovation & Continuous Improvement Mindset
• High Accountability & Execution Focus
• Empathy & Team Development Orientation
• Communication & Executive Presence

Key Performance Indicators: Sr. No.Key Result Areas Key Performance Indicators (KPIs)

1

Talent Acquisition Strategy:

• Alignment of hiring strategy with business goals
• % fulfilment of approved headcount on time

2

Strategic Workforce Planning:

• Accuracy of manpower forecasting (vs. actual needs)
• Time to hire for critical roles

3

Employer Branding & Market Positioning:

• Increase in direct applications
• Rank in employer of choice surveys
• Offer acceptance ratio

4

Leadership & Niche Talent Hiring:

• Closure rate for CXO/critical positions
• % of leadership roles filled internally or strategically

5

Recruitment Efficiency & Optimization:

• Cost-per-hire
• Selection ratio
• % adherence to hiring SLAs

6

Diversity & Inclusion Hiring:

• % increase in diversity hires
• Representation across senior levels

7

Stakeholder Engagement & Experience Management:

• Hiring manager satisfaction score
• Candidate experience score

8

Technology Enablement & Process Innovation:

• Adoption rate of TA tools & automation
• Reduction in manual effort

9

Governance, Risk & Compliance

• Zero non-compliance in audit reports
• Timely closure of background checks

10

Team Capability Building & Leadership:

• Team performance ratings
• % of team cross-skilled or upskilled annually

Why join DHL Blue Dart?

When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect:

• Competitive compensation and performance-linked incentives that reward your contribution.
• Continuous learning through structured development programs, on-the-job coaching, and access to global best practices.
• Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off.
• A strong culture of recognition, inclusion, and respect—where your ideas matter and achievements are celebrated.
• Access to cross-functional and global career paths within DHL Group’s diverse business portfolio.
• The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries.

Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice, committed to your growth, well-being, and long-term success.