【正社員】Business Growth Director Service Parts Logistics

About us

当ポジションは、電子機器や自動車など多岐にわたるサービスパーツ（保守部品）の物流サービス事業を拡大し、新たな顧客を開拓していく役割を担います。

• As part of DHL Group ambitious Strategy 2030, DHL Supply Chain (DSC) Japan is investing heavily in areas that allow accelerated growth:

https://group.dhl.com/en/media-relations/press-releases/2024/strategy-2030-dhl-group-to-accelerate-sustainable-growth-with-new-strategy-2030.html

• The candidate will be a senior executive that can aggressively drive growth by engaging with new customers, existing customers, internal DHL stakeholders, and the industry as a whole.

• The scope of activity will be defined as the broadly defined Service Logistics Industry with a focus on the Semi-conductor industry and Japanese corporations.

• The candidate will also be given wide discretion to define his/her own target sub-sectors and customers. The candidate must use this discretion to independently design and implement his/her own sales strategy.

• Develop strong working relationships with DSC Japan Sector Heads and Sector Teams.

Responsibilities

Customer

• Identify target customers with high success potential

• Conduct Research Meetings to identify customer Pain Points and how DHL can help solve

• Evaluate opportunity with internal stakeholders to determine ability to win

• Present and sell proposal and to show customer the value of DHL solution

• Remain up-to-date on customer’s industry, developments in the market and potential competitors

External

• Build relationships with multiple target customers to ensure a large pipeline

• Understand key developments in the logistics industry and the assigned sector to anticipate changes and help develop solutions

Internal

• Cooperate and collaborate with Sectors and Functions to meet customer’s requirements and expectations.

• Work closely with internal parties such as IT, procurement, Solutions Design and HR to develop a strong proposal to the customers.

Problem Complexity

• Most optimal solution for customer (price/quality/complexity)

• Work across functional to maximize the use of resources.

• Work closely with solution design to meet customer’s requirements.

• Contract negotiation

Requirements

Experience/Skills

• Supply chain knowledge

• Sales experience and network

• Coordination skills among the different departments

• Presentation skills (internally and externally)

• Inter-personal skills

• Analytical skills

• Strong communication skills in Japanese (speaking & writing)

• English skills not needed

• Financial understanding

Competencies

• Commercial awareness, customer focused

• Result oriented

• Team player

• Self-starter and taking initiatives

• Conditions

Location：Shinagawa HQ Office

• Working hour：9:00 - 17:45 Monday
• Friday