
Associate - Customs
About the role
In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.
Key Responsibilities:
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Ensure jobs are executed as per standard operating procedures
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Ensure delivery of services according to the shifts aligned with countries or regions
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Ensure turnaround time is met for each job
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Ensure accuracy is maintained
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Flag any challenges in the operations to the immediate supervisor in a timely manner
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Coordinate with stakeholders for improvements in the process
Required Skills/Abilities:
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Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.
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0 – 3 years of job experience from BPO or logistics domain
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Preferred
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Customs experience will be preferred
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Good knowledge in MS office
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Effective English communication skills, written and verbal
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Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
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Good logical reasoning skills
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High level of customer centricity
Required skills
Customs operations
SOP adherence
MS Office
English communication
Stakeholder coordination
About DHL
Pasay
Headquarters