DHL
DHL

Associate - Customs

RoleOperations
LevelEntry
LocationPasay, Philippines
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.

Key Responsibilities:

  • Ensure jobs are executed as per standard operating procedures

  • Ensure delivery of services according to the shifts aligned with countries or regions

  • Ensure turnaround time is met for each job

  • Ensure accuracy is maintained

  • Flag any challenges in the operations to the immediate supervisor in a timely manner

  • Coordinate with stakeholders for improvements in the process

Required Skills/Abilities:

  • Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.

  • 0 – 3 years of job experience from BPO or logistics domain

  • Preferred

  • Customs experience will be preferred

  • Good knowledge in MS office

  • Effective English communication skills, written and verbal

  • Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred

  • Good logical reasoning skills

  • High level of customer centricity

Required skills

Customs operations

SOP adherence

MS Office

English communication

Stakeholder coordination

About DHL

Pasay

Headquarters