Senior Project Manager

The Senior Project Manager at DHL IT Services will lead complex IT projects, ensuring alignment with business goals and successful delivery. This role requires over 10 years of project management experience, strong leadership skills, and proficiency in Agile methodologies. The ideal candidate will have a proven track record of managing senior stakeholders and delivering large-scale projects with significant business impact. As a Senior Project Manager at DHL IT Services, you will lead complex IT projects, ensuring successful delivery and alignment with business goals. You will manage stakeholder relationships, oversee project budgets, and apply Agile methodologies to enhance project outcomes. This role requires strong leadership skills and a deep understanding of project management tools and techniques.

Your IT Future, Delivered.Senior Project Manager

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned #Great Place ToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

You are project management aficionado, therefore you have a good understanding of project management methodologies & principles and strong communication & stakeholder management skills. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English and having ability to present ideas in business-friendly and user-friendly language is a must.

Grow together
Join our development team, which is changing the way how DHL Express works – from pickup to delivery. We are looking for an IT solution consultant, who will contribute to the development of system requirement specification from a business requirement and actively participating in testing and user acceptance test for projects of business-critical IT solution.

Within the team, we are using modern product development approaches, with focus on micro-service architecture, reusability, cloud technologies, and most of all, building products that matter and bring value. We are working in Agile methodology to deliver the IT functional for business requirements.

You will play a key role in building digital capabilities of DHL Express by defining IT system requirement for applications that will improve the efficiency of our business operation.

The position of Senior Project Manager in Compliance and Clearance Team will be primarily focused on business requirements analysis for DHL Express. You will have great opportunity to get the full overview of the whole product delivery lifecycle as the team is responsible for delivering web frontend, backend systems, integrations, and the data storage as one package. You will assist the consultant function within the team and provide ad-hoc support as needed. You should have excellent verbal and written communication skills as well as the ability to liaise with numerous internal and external customers.

Ready to embark on the journey? Here’s what we are looking for:

• 10+ years of project management experience, including sustained leadership of large‑scale, complex IT‑enabled change initiatives.
• Demonstrated track record of delivering large scale projects with material business impact, not only technical implementation.
• Proven experience managing senior stakeholders, including influencing, negotiation and conflict resolution.
• Strong leadership capability, including leading project managers, workstream leads and matrix teams in a multicultural, global environment.
• Ability to balance strategic thinking with hands‑on delivery execution.
• Strong commercial and financial acumen.

Methodologies, Tools & Qualifications

• Deep understanding and practical application of Agile and predictive (Waterfall) methodologies, with the ability to tailor approaches.
• Strong knowledge of SDLC and large transformation or migration.
• Proficiency in project management tools (e.g. JIRA, Confluence, MS Project).
• PMP, PRINCE2, Agile certification or equivalent experience strongly preferred.
• Fluent English (spoken and written).
• Experience with leading Agile SCRUM programs/projects is big plus.

As Project Manager you will be responsible:

• Planning: Defining the project's scope, goals, and objectives.
• Budgeting: Estimating costs, establishing budgets, and tracking spending.
• Risk management: Identifying potential risks early and developing mitigation strategies.
• Team management: Assigning tasks based on team members' skills and experience, and ensuring team members are performing to their best potential.
• Communication: Communicating withing & cross team members, external partners, and business stakeholders to determine project dependencies, status and identify potential roadblocks.
• Issue resolution: Ensuring issues related to scope, budget, and resource allocation are resolved effectively.
• Time management: Using timesheets or project management software to see how the team is spending their time and whether projects remain on track.
• Change management: Dealing with changes to the project, committed delivery on time with quality and ensuring zero impact to production due to changes.
• Documentation: Preparing documents and managing reports.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.

Your IT Future, Delivered.Senior Project Manager

• With a Responsibilities
• The candidate will be responsible for defining the project's scope, goals, and objectives.
• The candidate will be responsible for estimating costs, establishing budgets, and tracking spending.
• The candidate will be responsible for identifying potential risks early and developing mitigation strategies.
• The candidate will be responsible for assigning tasks based on team members' skills and experience, and ensuring team members are performing to their best potential.
• The candidate will be responsible for communicating with team members, external partners, and business stakeholders to determine project dependencies, status, and identify potential roadblocks.
• The candidate will be responsible for ensuring issues related to scope, budget, and resource allocation are resolved effectively.
• The candidate will be responsible for using project management software to see how the team is spending their time and whether projects remain on track.
• The candidate will be responsible for dealing with changes to the project, committed delivery on time with quality, and ensuring zero impact to production due to changes.
• The candidate will be responsible for preparing documents and managing reports. Skills
• Project Management
• Agile Methodology
• Stakeholder Management
• SDLC - JIRA - Confluence
• MS Project
• Leadership
• Risk Management
• Budgeting
• Change Management
• Communication Skills
• Negotiation
• Conflict Resolution
• Team Management
• Agile SCRUM