MKM_Operations Manager Sutsakorn

About us

DHL Supply Chain – Makro Fresh Mahachai is a key logistics operation specializing in end-to-end supply chain solutions, with a strong focus on fresh food distribution and cold storage management. The facility supports high-volume operations, covering inbound, storage, picking, and outbound processes within temperature-controlled environments.

With a strong commitment to operational excellence, product quality, and strict temperature control standards, MKM Supply Chain ensures efficient, accurate, and timely delivery to stores and customers. The operation is supported by a skilled workforce, standardized processes, and advanced warehouse systems, driving high performance, safety, and customer satisfaction.

Responsibilities

• Oversee and manage daily operations of the fresh food warehouse (inbound, storage, picking, and outbound), ensuring operational efficiency targets are achieved (e.g., ≥95% operational efficiency)

• Ensure accurate and timely order processing in line with defined service levels (OTIF ≥98%, order accuracy ≥99%)

• Manage cold chain logistics within fresh zones, ensuring strict compliance with temperature and quality standards (100% compliance)

• Optimize storage utilization, product slotting, and picking efficiency to improve productivity (e.g., picking productivity ≥120 units/hour)

• Coordinate transportation to ensure on-time delivery to stores/customers (on-time delivery ≥98%)

Requirements

• Bachelor’s degree in any field

• At least 3–5 years of experience in Logistics or Warehouse Management

• Good command of English and strong computer literacy

• Self-motivated with strong organizational, interpersonal, and communication skills

• Ability to work independently with a high level of responsibility

• Knowledge of Supply Chain Management and People Management