About Us

Deloitte is the largest professional services network in the world—providing audit, tax, consulting, enterprise risk, and financial advisory services.

Size: 10000+ employees
Industry: Client Services, Consulting, Financial Services, Technology

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Position Summary

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

• Configure and Implement Solutions: Deploy and configure out-of-the-box Service Now modules to meet client business requirements, ensuring optimal platform performance and user experience.
• Collaborate with Stakeholders: Partner with cross-functional teams, including business analysts and technical teams, to translate functional requirements into effective Service Now solutions.
• Optimize Processes: Identify opportunities to streamline client workflows and align Service Now capabilities with business processes.
• Support Service Now Operations: Troubleshoot issues, maintain configuration integrity, and document solutions to support ongoing system improvement.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Service Now offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required**:**

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active TS/SCI with Polygraph security clearance required
• Must be willing to work on site in Chantilly, VA 100% of the time
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
• 4+ years of hands-on experience configuring and implementing out-of-the-box Service Now modules in a client environment.
• 3+ years of experience in Service Now platform administration, including managing users, roles, and access control lists.
• 2+ years working directly with or supporting IT Service Management (ITSM) processes within Service Now.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,000 to $198,400.

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You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html#CJ1

# is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits:

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 319137Job ID 319137

Client-provided location(s): Arlington, VA, Mc Lean, VA

Job ID: Deloitte-319137

Employment Type: OTHER

Posted: 2025-12-04T19:00:45
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Perks and Benefits

Health and Wellness

Parental Benefits

Work Flexibility

Office Life and Perks

Vacation and Time Off

Financial and Retirement

Professional Development

Diversity and Inclusion

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