Engineering Infrastructure Services Lab Support

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Join us to do the best work of your career and make a profound social impact as a Lab Support Senior Engineer on our Lab Support Engineering Team in Durham, North Carolina.

What you’ll achieve As a Lab Support Engineer, you will be responsible for building and supporting development and testing environments in our Data Protection Engineering lab services program for data protection appliance and software products.

You will:·Build and support development and testing environments consisting of storage and backup products, servers and switches including cyber security remediation

·Manage inventory and asset database

·Use AI and automation to continuously improve service levels and efficiency

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements• Physical installation of hardware

• Technical configurations of systems (storage, operating systems, top of rack switches)

• Asset Management and inventory control

• Continuous learning & process improvement mindset

Desirable Requirements• Service Now / ITIL experience

• Jira / scrum experience

• Windows/Linux system management

• VMware VM and private cloud management

• Data Domain and Power Protect administration

• Infrastructure Automation

Compensation:

Dell is committed to fair and equitable compensation practices. The salary range for this position is $102,850-$133,100

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at My Wellat Dell.com

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 30 April 2026

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.