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Solutions Engineer

Darktrace

Solutions Engineer

Darktrace

Chicago Office; Dallas Office; Austin Office

·

On-site

·

Full-time

·

1d ago

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

As a Solutions Engineer at Darktrace, you will play a pivotal role in our Go-to-Market team. This dynamic and rewarding position requires a mix of technical expertise, cybersecurity passion, and sales acumen. You will engage in both pre-sales and post-sales processes, collaborating closely with an account team to convert opportunities into success stories.

In this role, you will serve as the technical lead between clients, partners, and our internal teams. You will also be responsible for working alongside the sales team in delivering Proof of Value (POV) engagements through the entire sales process.

We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high-growth environment, are encouraged to apply.

Key Duties & Responsibilities:

  • Serve as the technical lead between clients, partners, and our internal teams at Darktrace.

  • Contribute to regional sales, POV, and GTM strategy.

  • Discover and create prospect-specific quantifiable value statements that greatly impact deals.

  • Work well with podded Account Executives and other internal stakeholders and teams.

  • Be a reliable member of the local region, providing cover and support to customers and peers when needed.

  • Travel regionally to client sites as permitted by health guidelines.

Qualifications & Experience:

  • 5+ years in a solutions engineering or technical consulting role; experience in cybersecurity is strongly preferred.

  • Strong knowledge in both on-premises and cloud networking and technologies.

  • Knowledge around varying cybersecurity solutions (NDR, EDR, XDR, Email Security, CNAPP).

  • Ability to consult at all levels (C-level, SOC, engineers, buyers, etc.).

  • Experience in presenting technical Network Security Solutions to Clients and Channel Partners within region.

  • The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines.

  • Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.

  • Bachelor’s degree from an accredited university.

Salary: $115,000-$135,000 plus commission

Benefits:

  • 100% medical, dental and vision insurance, plus dependents

  • Paid parental leave

  • Pet insurance Discount

  • Life insurance

  • Commuter benefits

  • 401(k)

  • Employee Assistance Program

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About Darktrace

Darktrace

Darktrace

Acquired

Darktrace Holdings Ltd is a British cyber security company, established in 2013 and headquartered in Cambridge, United Kingdom with further global office locations in London, San Francisco, and Singapore.

501-1,000

Employees

Chicago Office; Dallas Office; Austin Office

Headquarters

Reviews

3.8

10 reviews

Work-life balance

2.8

Compensation

3.5

Culture

4.1

Career

3.2

Management

2.4

72%

Recommend to a friend

Pros

Innovative and cutting-edge technology

Supportive and collaborative team environment

Great learning and development opportunities

Cons

High-pressure and stressful work environment

Poor management communication and direction

Heavy workload leading to burnout

Salary Ranges

15 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Customer Success Manager

1 reports

$87,400

total per year

Base

$76,000

Stock

-

Bonus

-

$87,400

$87,400

Interview experience

52 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer rate

42%

Experience

Positive 65%

Neutral 24%

Negative 11%

Interview process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common questions

Technical skills

Past experience

Team collaboration

Problem solving